Signature Retirement Living

Reporting to the Executive Chef, and under the direction of the Maitre’d (where applicable) the incumbent will be responsible for serving the needs of the residents and guests to ensure a memorable dining experience. Duties include but are not limited to:

• Performing all aspects of dining service and resident functions such as teas and room service, including table/tray presentation, preparation and serving of beverages and accompaniments, serving of food and clearing of dining room, resident lounges, and trays
• General cleaning routines, including setting and cleaning tables and serving counters, dusting tables and chairs and vacuuming dining room floor.
• Assisting in the kitchen/dishwashing area as required.
• Establishes and maintains an atmosphere conducive to pleasant dining by creating an environment which maintains the respect, dignity and physical safety of each resident

Reporting to the Executive Chef (or designate), and using proper infection control practices, the incumbent will be responsible for the cleanliness of the kitchen, including dishes, glassware and kitchen apparatus/ equipment. Duties include but are not limited to:

• Operating dish washing equipment, heavy duty cleaning of stove and ovens, vent hoods, deep fryers, char broilers, trash compactors and all small kitchen appliances.
• Cleaning of floors and walls, cabinets and food preparation areas to ensure a sanitary environment which passes all health and safety regulations and inspections.
• Unpacking and storing of incoming groceries.

Performance Requirements:

• Operate dishwashers efficiently
• Wash glassware and flatware
• Sanitize and wash dishes and other items by hand when required
• Scour pots and pans
• Operate pot/ cutlery washing machines
• Clean and sanitize dishwasher mats, dish carts and dish racks
• Assist in receiving and stocking supplies/products
• Safely handle and store cleaning products
• General dish area maintenance including: sweeping, mopping, organization and garbage removal
• Other duties or responsibilities as assigned

Performance Requirements:

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices
• Demonstrate the ability to interact effectively with team members, suppliers, residents and families
• Adhere to legislated and Company standards, policies, procedures and practices.

Knowledge & Skills Requirements:

• Completion of a two year community college culinary course or equivalent.
• Previous experience in large quantity food preparation.
• Must have at least four (4) years cooking experience.
• Computer proficiency skills.
• Strong written and oral English communication skills.
• Knowledgeable in Health and Safety and Public Health regulations.

Performance Requirements

• Continuously follow the principles of “good customer service”
• Demonstrate the ability to interact effectively with team, residents and families as well as external community resources.

Knowledge/Skills Required:

• Graduate of a recognized P.S.W. certificate program.
• Experienced in geriatric, rehabilitation or long term care.
• Solid English communication skills, both oral and written.
• Good organizational and multi-tasking skills.
• Valid First Aid and CPR Certificate

Performance Requirements

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Demonstrate the ability to interact effectively with co-workers, suppliers, residents and families
• Demonstrate strong organizational skills and the ability to work with minimal supervision.
• The ability to lift up to 40 lbs. and push/pull loads up to 50 lbs.
• The ability to walk, stand, bend and stretch for periods of at least 4 hours per day.

Performance Requirements:

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Demonstrate solid nursing skills as per the College of Nurses standards of practice.
• Demonstrate the ability to interact effectively within the team, with residents, families as well as external service resources.
• Organizational and leadership skills.

Performance Requirements:

• Generate sales by engaging in tours, presentations and meetings with potential prospects
• Communicate with appropriate personnel to ensure community common areas and units are clean and welcoming for sales prospects
• Negotiate care services in conjunction with Resident Care Manager; process the appropriate deposits and Lease Agreements
• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices
• Demonstrate the ability to effectively interact and co-operate with management colleagues, all staff and residents as well as external public officials, media officials and suppliers
• Act as Manager-on-duty, weekends on rotation.

We are seeking an organized and efficient individual to clean our residents’ suites and Residence common areas according to established policies and procedures; monitor the quantity of cleaning supplies; safely operate housekeeping equipment and utilize cleaning chemicals, and perform other duties as assigned.

Performance Requirements

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Demonstrate the ability to interact effectively with co-workers, suppliers, residents and families
• Demonstrate strong organizational skills and the ability to work with minimal supervision.
• The ability to lift up to 40 lbs. and push/pull loads up to 50 lbs.
• The ability to walk, stand, bend and stretch for periods of at least 4 hours per day.

We are seeking a skilled Cook to join our Culinary team to provide a high quality dining experience for our residents. You will prepare meal items following standardized recipes and prescribed diets, at appropriate temperatures and in portion controlled quantities; follow legislative requirements (e.g. Public Health, R.H.A), Company policies and procedures for sanitation, safety, and quality; assists with daily cleaning duties and monthly food inventory count.

Performance Requirements

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Demonstrate the ability to interact effectively with team, suppliers, residents and families as well as external community resources.
• Demonstrate solid organizational skills.

Knowledge & Skills Requirements:

• Completion of a two year community college culinary course or equivalent.
• Experience in large quantity food preparation.
• Computer proficiency skills.
• Good written and verbal English skills.
• Knowledgeable in Health and Safety and Public Health regulations.

Under the supervision of the Lifestyle Manager, the incumbent is responsible for assisting with the planning and delivery of lifestyle and recreational programs/activities for residents in accordance with company policies/procedures and legislative requirements.  Duties include but are not limited to:

• Assisting with the planning and facilitation of recreational activities, exercise programs and the creation of a variety of documents regarding activities and programs as required.
• Covering the Concierge desk.
• Supervising resident outings and assisting with loading/unloading the bus.
• Assisting with special events.

Performance Requirements:

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Demonstrate the ability to interact effectively with team, residents and families as well as external community resources.
• Demonstrate sound organization and English communication skills, both oral and written.

Under the supervision of the Lifestyle Manager, the incumbent is responsible for assisting with the planning and delivery of lifestyle and recreational programs/activities for residents in accordance with company policies/procedures and legislative requirements.  Duties include but are not limited to:

• Assisting with the planning and facilitation of recreational activities, exercise programs and the creation of a variety of documents regarding activities and programs as required.
• Covering the Concierge desk.
• Supervising resident outings and assisting with loading/unloading the bus.
• Assisting with special events.

Performance Requirements:

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Demonstrate the ability to interact effectively with team, residents and families as well as external community resources.
• Demonstrate sound organization and English communication skills, both oral and written.

Reports to: Director of Care (DOC) Job Summary: Under the direction of the DOC, and supervised by Registered Staff, the incumbent is responsible for providing personalized care and services to residents in accordance with the Resident Care plan, legislative and regulatory requirements and Company policies and procedures.

Job Duties:

• Completes all aspects of resident care as outlined in the individual resident care plan and flow sheet and as assigned by the DOC or shift supervisor (i.e. R.P.N.)
• Document daily care routines in resident flow sheets, shift notes, and communication log
• Carries out all duties in a safe manner and adheres to lifting policies at all times.
• Communicates with shift supervisor about activities, needs and problems related to resident care and/or safety.
• Cooperates with and assists other agencies providing services to the resident.
• Responds to resident call bells and door alarms promptly.
• Transports resident to and from their suites, recreational activities, nursing office and dining room as required.
• Performs urgent cleaning duties in resident suites on an “as needed” basis.
• For assisted living residents, maintain tidiness of suites on a daily basis.
• Notifies the shift supervisor of any resident incidents and/or accidents and completes documentation as required.
• Participates in staff meetings and mandatory training/education as directed by the DOC.
• Assists with Care department orientation of new employees as requested by the shift supervisor.
• Perform other duties as assigned.
• Follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Interact effectively with team members, residents, families, visitors, and external service providers.
• Demonstrate solid organizational, documentation and time management skills.
• Be continually aware of, and maintain, the highest standards of professionalism by following the Company dress code and/or wearing the Company uniform.
• Adhere to all legislative, regulatory requirements and Company standards, policies and procedures.

Reporting to the Business Manager, the incumbent will be responsible for providing information and a high level of professional and efficient customer services to enhance the lives of our residents and their guests.

Duties include communication with residents and guests in person and by telephone to handle/resolve their requests; provide information about the Community, services, events and local activities; schedule travel and transportation where necessary; provide access, entrance and exit supervision for residents, guests and staff; create, print and update documents pertaining to the activities and operations of the Community.

Under the supervision of the Director of Care (or designated R.P.N.), and in accordance with company policies, procedures and legislated standards, duties include but are not limited to providing resident care as assigned; helping residents to and from their suites, recreational activities and dining room; assisting with daily activities of living and documentation as required.

We are seeking an organized and efficient individual to clean our residents’ suites and Residence common areas according to established policies and procedures; monitor the quantity of cleaning supplies; safely operate housekeeping equipment and utilize cleaning chemicals, and perform other duties as assigned.