Doorman, Career opportunity in Toronto, Ontario

Reporting to the Executive Director, the Concierge is responsible for manning the front reception desk, responding to incoming calls and greeting Residents and guests in a warm and welcoming manner, reflective of Revera.

• Greet residents and their family or friends in a professional manner, parking their vehicle as required.
• Meet the timeline(s) required by the residents to reach their desired destination(s).
• Assist residents and guests, opening doors of vehicle/residence as required.
• Ensure the car is kept clean (inside & outside), the gas tank is kept full.
• Assist residents and guests with luggage and/or parcels, delivering to the suite as required.
• Assist residents in the cafe, ensuring the area is kept neat and clean at all times.
• Assist doorman to valet cars as needed, keeping the keys orderly and in safekeeping.
• Moves furnishings and personal belongings of residents where required.
• Picks up garbage and transports to designated areas.
• Adheres to established facility policies & procedures, including safety rules & safe working practices.
• Prepare documentation as required according to facility policy.
• Ensures resident satisfaction and continuous quality improvement initiatives are promoted.
• Assists in the orientation and training of new drivers/doormen employees, as necessary.
• Follows and complies with health and safety legislation and departmental safe job procedures.
• Maintain the vehicle checklist daily.
• Any other assigned task(s) as requested by manager.

Qualifications

• Previous clerical experience in a related environment
• Highly organized with ability to multitask in a very busy reception area
• Must demonstrate strong written and verbal English skills
• Strong interpersonal and customer service skills, demonstrating empathy and patience
• Ability to work with minimum supervision
• Current CPR and First Aid is required
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).
• Must be a team player with genuine empathy for seniors.
• Must possess a valid and applicable class of driver's license with a clean driving record; in Ontario a minimum of Class G and be able to drive manual cars.
• Must meet physical requirements of the job. Must be physically able to lift and transfer heavy items, bend, and stand/ walk for majority of the shift.