Dining Room Supervisor, Job offer in Waterloo, Ontario

Responsibilities Include:

• Greets residents and their guests in a warm inviting manner.
• Organizes dining room services to ensure each resident’s needs/preferences are met through seating to deliver of meal service.
• Inspects and garnishes food and ensures that it is attractively arranged for delivery to residents.
• Supervises meal service to residents and all customers to ensure it is completed in a professional and courteous manner.
• Maintains a presentable & inviting environment by overseeing the cleaning of the dining room/ pub/café areas.
• Direct service staff and provide leadership to dining room staff as required.
• Ensures dining room supplies and linens are maintained and always clean, pressed etc.
• Maintains guest registry and billings for additional dining room charges, caterings, alcoholic beverages, pub charges etc.
• Performs other duties and functions that from time to time are required.

Experience & Qualifications:

• A minimum of grade 12 or equivalent. Graduate of a recognized food service/hospitality program preferred. Smart Serve certified.
• Previous supervisory experience, with demonstrated coaching and problem solving skills, as well as a strong hospitality background in the food and beverage industry.
• Sound knowledge of proper food handling and storage procedures.
• Ability to interact with all levels of the Management Team
• The ability to work accurately and quickly.
• Empathy for and ability to get along with the elderly and people with disabilities.
• Sound computer skills including Microsoft Word, Excel and Outlook.