Job description
Key Responsibilities
- Plan, manage and successfully deliver the IT projects;
- Define project scope and deliverables that support business goals in collaboration with senior management and stakeholders;
- Prepare project documentation including project charter, project plan, work breakdown estimates, solution design and other project related activities and ensure review, approval and sign-off by the project sponsor and key stakeholders;
- Secure required resources and participants to achieve the project goals;
- Be the primary liaison between project stakeholders, contributors and steering committees. Regularly communicate project status, tasks, milestones, challenges, risks and changes to all team members using appropriate project management documentation;
- Develop and grow collaborative relationships and foster an environment of opportunity and mutual respect with the project team, business stakeholders, and vendor counterparts;
- Analyze/review business processes and solutions throughout the project duration to ensure alignment to business and IT policies;
- Guide/enable team members to take positive action and accountability for their assigned work;
- Coach, mentor and manage project team members and project coordinators;
- Delegate tasks and responsibilities as required;
- Follow change management procedures and ensure proper transition to users of new or enhanced solutions;
- Conduct lessons learned sessions upon completion of project;
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
- To complete all other tasks as assigned.
Qualifications
- Post-secondary degree in IT
- 5-7 years of experience in Project Management, leading business and technology projects
- PMP certification preferred
- Strong leadership skills and experience in managing multiple cross-functional teams
- Excellent written and verbal communication skills
- Experience with user impact assessment and change management
- Ability to work under tight deadlines and changing priorities
- Analytical and problem-solving abilities with keen attention to detail
- Strong skills and experience with project management tools, MS Office, Visio
- Ability to conduct research into issues and products as required
- Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment
- Excellent interpersonal skills
- Experience in dealing with people management and communicating effectively to resolve issues or conflicts
- Strong facilitation and presentation skills
- Proven customer service oriented team player
- Experience with SDLC methodologies and release management
- Knowledge of CRM, ERP, Finance, HRIS, and healthcare systems