Concierge, Job offer in Mississauga, Ontario

We are looking for a part-time temporary Concierge who has a true passion for working with seniors and making a difference in their lives.

Reporting to the Business Manager, you will be responsible for providing a high level of friendly, efficient customer service to residents and guests, in person and by telephone, to address questions/concerns about our Community, its’ services and events. Duties include but are not limited to:

• Communicating information about the Community and its services/programs.
• Scheduling travel and transportation for residents.
• Providing access, entrance and exit supervision for residents and guests.
• Creating, printing and updating documents pertaining to the activities and operations of the Community.

Performance Requirements:

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
• Demonstrate a sound knowledge of Community operations and services.
• Adhere to legislated and Company standards, policies, procedures and practices.
• Demonstrate strong organizational skills, and a calm and professional manner.

Skills & Knowledge Requirements:

• Post-secondary training in tourism or hospitality management or business administration is an asset.
• Previous customer service, reception experience required.
• Strong verbal and written English communication skills.
• Attention to detail, and excellent computer skills including Microsoft Office.

Physical Requirements:

• Sit, walk and stand on a variety of surfaces for at least 4 hrs. per day.
• Climb stairs, lift luggage and move small equipment and furniture.
• Frequently lift up to 25 pounds.
• Use both hands and feet on a regular basis to perform physical assisting duties.
• Handle exposure to extreme temperature and variable weather.