Waitstaff, Job offer in Hamilton, Ontario

Responsibilities

• Responsible for setting and clearing tables, taking residents food and beverage orders and serving residents in a timely professional manner.
• Provide a high level of customer service and promote a restaurant style dining atmosphere.
• Work closely with the culinary service director and/or executive director to keep residents satisfied with food and dining programs.
• Set tables in accordance to Atria standards.
• Serve residents and guests beverages as requested.
• Review daily menu with residents.
• Takes and delivers accurate meal orders to residents and guests.
• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
• Assist with preparation and execution of the Art of Atria Dining enhancement programs.
• Adhere to Quality Enhancement standards and standard food safety practices.
• Assist with preparation and execution of special events, banquets, and theme meals.
• When applicable acquaint new residents with menus, seating, and dining options and hours.
• Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
• Communicate resident likes and dislikes to Director of Culinary Services and/or Restaurant Manager for menu planning purposes and resident satisfaction.
• Create a strong sense of team work and cooperation among all staff.
• Attend Pre-Meal stand up held for all dining and kitchen staff.
• May perform other duties as needed and/or assigned.

Qualifications

• Basic reading, writing, and mathematical skills.
• Strong communication and teamwork skills.
• Strong organization and time management skills.
• Able to resolve problems of dissatisfied customers and/or employees.