Food Services Coordinator, Job offer in Carleton Place, Ontario

Education/Qualifications

• Certificate – Level “Cook 1” course or higher (Level “Cook 2” or Red Seal Certification)
• Certificate – Food Service Worker Program, as approved by the Ministry of Training, Colleges and Universities OR Diploma – Cook/Chef course from an established college
• Certificate – Food Safety Awareness Program, as approved by Public Health
• WHMIS Certificate OR willingness to obtain
• First Aid OR willingness to obtain
• Knowledge of Occupational Health and Safety procedure
• Knowledge of nutritional standards and requirements for seniors
• Demonstrated interpersonal, leadership and management skills
• Must be able to communicate in English (written, verbal, reading)

Experience

• 3-5 years experience in fine dining cuisine preparation and presentation
• Prior cooking experience in a retirement, residential care or hotel hospitality setting an asset
• Financial management and budget development skills required
• Strong computer skills required

Food Services Operations

• Participate in budget control through monitoring food and supply costs and minimizing waste
• Order food and supplies and complete month end inventory
• Develops menus, standardized recipes to ensure consistency and quality of our food
• Participate in the development of departmental policies and procedures, utilizing input from Team Members, Residents and families whenever possible to ensure their implementation
• Supervise maintenance of records and reports relating to food costs, inventory of equipment and supplies and department budget
• Manages total expenses equal to budget set in the annual budget process

Quality Improvement/Risk Management

• Ensure that all policies relating to Health and Safety are adhered to
• Complete audits relating to Quality Assurance
• Ensure that sanitation regulations and safe food handling procedures are followed

Resident Service Focus

• Demonstrate a genuine desire to be of help to others
• Apply a broad understanding of Resident’s needs to monitor satisfaction and take corrective action when necessary
• Develop effective relationships with Residents and professionally work with them to solve problems and ensure Resident needs are met
• Anticipate issues that go beyond Resident requests in order to meet their goals and needs
• Look for creative ways to resolve Resident requests in a way that meets the needs of all stakeholders

Results Driven Focus

• Strive to meet personal objectives and accepts responsibility for all areas of the job
• Encourage critical thinking and innovation in problem solving activities
• Secure the resources and support required to accomplish goals through negotiation and influence
• Proactively anticipates and address concerns of employees, peers, upper management and clients by formulating alternative/creative solutions to problems
• Set departmental goals and the programs and processes required to achieve them
• Ensure that Team Members have clear goals and responsibilities and supports employees in their efforts to achieve job goals
• Provide specific performance feedback, both positive and corrective, on an on-going basis dealing firmly and promptly with performance problems

Human Resources Management

• Ensure the department staffing levels are appropriate to meet the needs of the Residents and the current budget
• Hire, orientate and schedule all food service Team Members
• Ensure that all new Team Members receive an orientation in keeping with SSL expectations and policies
• Complete job routines for each position

Other considerations:

• You must pass a Vulnerable sector back ground check.
• You must be able to work with Dogs and Cats and other animals, allergies or other needs cannot be accommodated.
• Due to our high level of residents with dementia; your tattoos and piercings must either remained covered by clothing or are discrete. Any other external body decoration, including hair, must not be frightening to a frail senior with dementia.
• You must be legally allowed to work in Canada.
• You must be in good physical health as this job requires lifting, sitting, standing and walking.
• Must be able to read and write in English to a minimum High School Level.
• Available on call and in emergency situations.