The Position. We’re looking for a Resident & Guest Attendant – Memory Care. Reporting to the Memory Care Manager, the RGA - Memory Care is responsible for delivering all aspects of personal care and non-care related services and activities to residents with Alzheimer’s and related dementia who reside in the Memory Care Area. Delivery of services encompasses assistance with the developing and coordinating of fun and meaningful events, activities and services that encourage an active lifestyle, promotes the Seasons Embrace Today memory care philosophy and ensures the achievement of essential activities of daily living among the residents with Alzheimer’s and related dementia who reside in the Memory Care Area. All services are to be delivered in accordance with the policies and procedures of Seasons Retirement Communities.
$15.16/hour
- We offer complete training to right fit candidates
- Group discounts on home and auto insurance
- Corporate discounts for Goodlife Fitness memberships
Qualifications or Skills Required:
- Must be able to read and communicate effectively
- Must be able to follow written and verbal instructions
- Experience in an environment in the healthcare or in the hospitality industry and working knowledge of activation programs and mobility restrictions with an emphasis on Alzheimer’s and Dementia specialization
- Empathy for and understanding of the needs of the elderly and/or disabled with a special focus on individuals with Alzheimer’s and Dementia
- Volunteer management experience an asset
- Ability to relate to all levels of staff, the residents and their families, and other professionals with a high degree of patience and tolerance
- Ability to plan, organize, and direct the delivery of diverse social services, special events and volunteer programs
- Ability to exercise tact and diplomacy in dealing with residents, service team members and guests
Education:
- Relative equivalent professional experience with an emphasis on Alzheimer’s and Dementia specialization or Recreation and/or equivalent certificate
- Must complete all in-house mandatory training, as prescribed by Seasons, upon hire and annually thereafter
Responsibilities:
- Provides services and interacts with residents and resident family members in a professional manner
- Observes and adheres to all policies and procedures, work standards and safety regulations
- Projects the appropriate image and focus on customer service in their dealings with residents, families and guests
- Is aware of employee’s and supervisor’s responsibilities and follows all health and safety policies and procedures
- Implement and assist with the development of programs and services that meet identified psychosocial, physical, intellectual and spiritual needs of all residents in partnership with the Memory Care Manager
- Assist with the development and preparation of communication tools (notices, calendars, etc.) designed to provide information regarding current and future activities and special events
- Inform Management of residents’ concerns and issues in a timely and effective manner
- Assist and attend to the care needs of the residents
- Assist with administration of medication to residents
- Assist with dressing/undressing of residents as required
- Assist residents with bathing (tub, shower or bed bath)
- Attend to residents needs such as oral care, nail care, back and skin care, shave and hair shampoo, as required
- Assist residents with toileting as required
- All other duties as assigned or consistent with work routines and job descriptions
The Location Seasons Amherstburg is based in Amherstburg, Ontario.
