British Columbia jobs in senior homes and assisted living facilities

Position Summary

Reporting to the Support Services Manager and/or designate, the housekeeper performs general cleaning duties in the facility, including the cleaning of residents’ / tenants’ rooms/suites, bathrooms, staff rooms, offices, lounges, dining rooms, corridors, and other areas as designated. Responsible for evening janitorial duties and responding to tenant emergencies as required.

Responsibilities

Include but not limited to;

• Carries out all aspects of routine and rotation cleaning throughout the building and suites which includes but is not limited to the following,: cleaning and sanitizing surfaces, dusting, vacuuming and sweeping; cleaning appliances; washing floors, walls, interior windows and doors; changing bed & bath linen and remaking beds; removing curtains/window coverings for cleaning and re-hanging; garbage removal; terminal cleaning of rooms/suites.
• Removes all garbage & recycling from assigned areas and place in appropriate container for off-site disposal.
• Follows prescribed cleaning techniques, proper use and handling of chemicals, appropriate use of gloves and properly wash hands to prevent the spread of infection.
• Cares for equipment, supplies and work areas through the following: keeps equipment clean and safely stored; reports defective and damaged equipment and furnishings; keeps work area in an orderly, safe and clean condition; keeps inventory in order on individual carts; replenishes supplies throughout the building; understands the use and application of cleaning chemicals.
• Picks up tenant emergency call phone when Home Support Worker leaves the building.
• Responds to tenant calls on the emergency phone by going to the suite and addressing the concern. Calls 911 for ambulance or calls the family as per tenant request. Stays with the tenant as necessary until help arrives. Reports all calls in Log Book.
• Reports significant changes or uncommon resident/tenant behaviour or concerns to nursing staff/on call log.
• Participates in facility committees and quality improvement initiatives.
• Performs other related duties as assigned.

A day in the life of a Maintenance Assistant:  

You will be responsible for assisting the Maintenance Coordinator with the day to day maintenance of the facilities, including the cleanliness and upkeep of the grounds, repairs and maintenance to all equipment in the building and the suites.   

A day in the life of a Licensed Practical Nurse: 

Under the direction of the Director of Wellness, you will provide direct, hands on nursing care to residents, including providing guidance to residents in the provision of activities of daily living and programs developed to enhance the psychological, social and recreational needs of Residents.

RESPONSIBILITIES:

• Maintains or achieves budgeted and/or full occupancy at all times. Reports on variances to budgeted occupancy monthly.
• Retirement Counselors will take a relationship and prospect centred selling approach to all interactions with prospective residents.
• Retirement Counselors will invest in deliberate and focused planning for prospect advances.
• Will hold primary responsibility for all sales functions including; lead management, documentation, reporting, touring/retouring and follow up.
• Develops annual marketing plan and is responsible for implementation, evaluation, and revisions based on changes in the marketplace and competitive intelligence.
• Works collaboratively with the Director of Wellness or designate to ensure appropriate new resident admission and follow up to all residents admitted to hospital to set process for their return to residence.
• Performs other duties as assigned.

RESPONSIBILITIES:

• Maintains or achieves budgeted and/or full occupancy at all times. Reports on variances to budgeted occupancy monthly.
• Retirement Counselors will take a relationship and prospect centred selling approach to all interactions with prospective residents.
• Retirement Counselors will invest in deliberate and focused planning for prospect advances.
• Will hold primary responsibility for all sales functions including; lead management, documentation, reporting, touring/retouring and follow up.
• Develops annual marketing plan and is responsible for implementation, evaluation, and revisions based on changes in the marketplace and competitive intelligence.
• Works collaboratively with the Director of Wellness or designate to ensure appropriate new resident admission and follow up to all residents admitted to hospital to set process for their return to residence.
• Performs other duties as assigned.

SUMMARY OF POSITION:

As a valued member of the team, the Retirement Counsellor (RC) demonstrates a commitment to resident safety by providing quality care in accordance with organization’s vision and mission. The RC is required to perform their duties in a manner consistent with the core values, ensure resident safety, and demonstrate customer service excellence.

KEY RESPONSIBILITIES:

• Maintains or achieves budgeted and/or full occupancy at all times;
• Develops annual marketing plan and is responsible for implementation, evaluation, and revisions based on changes in the marketplace and competitive intelligence;
• Holds primary responsibility for all sales functions including; lead management, documentation, reporting, touring/retouring and follow up;
• Remains up to date with changing industry standards and trends/services and knows local competition;
• Completes a competitive analysis bi-annually and makes recommendation for accommodation rates and service changes based on this information;
• Provides hands-on support and planning for open houses and special events;
• Works collaboratively with all departments to ensure smooth new resident admission, promotional events, and creative follow up requests;
• Assists in the development of the marketing budget including all advertising and promotional costs; reviews advertising plan with the management team on at least a quarterly basis, making adjustments as needed;
• Ensures that all expenditures are tracked and reconciled with approved marketing budget.

SUPPORTIVE FUNCTIONS: 

In addition to performance of the aforementioned responsibilities, the RC may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the site General Manager, based upon the particular requirements of the site. These may include (but are not limited to):

• Holds primary responsibility for and collaborates with the Office Manager on all new resident move-in;
• Provides team members training for marketing, tours and customer service and directly supports the reception team members in this regard;
• Ensures that residence and model suites are “tour ready” at all times – liaises with Environmental Manager and General Manager to address any deficiencies;
• Works collaboratively with all department managers to maximize the success of marketing and sales events and ensuring that all aspects of the community are ready for new residents moving in.

Position Summary

Reporting to the Recreation Manager and/or designate the Activity Aide assists in planning, implementing and evaluating activity programs to meet the physical, social, emotional, intellectual, spiritual, and cultural needs and interests of the residents/tenants.

Responsibilities

Include but not limited to;

• Carries out established recreation programs including, but not limited to, outings, exercises, crafts, social events, entertainment, games, etc.
• Assists residents to and from programs as required.
• Assists, encourages, and motivates residents/tenants to participate in social, spiritual, physical, mental and cultural recreational activities.
• Provides personal care during recreational activities as required.
• Observes and reports any changes in residents to the supervisor and/or nurse.
• Documents as per policy and procedures.
• Ensures residents’/tenants’ rights are maintained.
• Ensures recreational equipment and supplies are used, maintained and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to supervisor.
• Actively participates in C.Q.I. program, meetings, committees and educational in-services as required. Assists in the maintenance of statistical records.
• Assists with orientation of new residents/tenants.
• Provides guidance, assistance and support to volunteers. Assists in the evaluation of volunteers.
• Encourages residents/tenants as volunteers in their own community.
• Performs other related duties as required.

Position Summary

Reporting to General Manager or designate, develops and implements activities, events, and programs that meet the social, physical, intellectual, and emotional needs of the residents.

Responsibilities

Include but not limited to;

• Plans, implements, schedules, and evaluates regular indoor and outdoor activities and events that meet social, physical, intellectual, and emotional needs of the residents. Such activities include games, exercise, entertainment, and other related activities which encourage participation, maintain optimum resident involvement and contribute to a sense of community. Activities may be conducted by the Activity Coordinator or contracted out.
• Plans, coordinates, and is responsible to provide resident transportation services. Drives the bus to most outdoor activities but may schedule other means of transportation as directed by the Manager.
• Consult and coordinate events and activities with other departments to ensure enough resources to meet the needs of the schedules events. Resources may include food service, provision of equipment and furniture, or additional staff. Will ensure staff members are aware of upcoming events through written bulletins or memos.
• Involve residents in the planning of activities and events. Encourages residents to volunteer their special skills in order to enhance activity participation.
• Develop and maintain appropriate methods for communicating all programs, services, and events, including the site newsletter, bulletins, and meetings.
• Contribute to creating an environment which maintains happiness, self-respect, personal dignity, and physical safety of each resident.
• Manages and controls activity equipment, inventory and supplies. Budgets and controls the costs for activities each month and accounts for funds at the end of each month.
• Encourage community involvement and endeavor to bring community programs to the site. Promotes the site to outside organizations and ensures that the services of the site are recognized and understood.
• Provides personal care during recreational activities as required.
• Observes and reports any changes in residents to the supervisor and/or nurse.
• Documents as per policy and procedures.
• Ensures recreational equipment and supplies are used, maintained and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to supervisor.
• Performs other related duties as required.

JOB SUMMARY:

The Sales Manager/Retirement Counsellor is responsible to maintain or achieve full occupancy at all times. The Retirement Counsellor ensures the development, implementation and evaluation of a facility marketing plan; staff training on customer service and lease-up procedures; building tour readiness and provides coordination of promotional activities within the residence including community linkages.

KEY RESPONSIBILITIES:

• Maintains or achieves budgeted and/or full occupancy at all times. Reports on variances to budgeted occupancy monthly.
• Retirement Counselors will take a relationship and prospect centered selling approach to all interactions with prospective residents.
• Retirement Counsellors will invest in deliberate and focused planning for prospect advances.
• Will hold primary responsibility for all sales functions including; lead management, documentation, reporting, touring/retouring and follow up.
• Develops annual marketing plan and is responsible for implementation, evaluation, and revisions based on changes in the marketplace and competitive intelligence.
• Works collaboratively with the Director of Wellness or designate to ensure appropriate new resident admission and follow up to all residents admitted to hospital to set process for their return to residence.
• Performs other duties as assigned.

JOB SUMMARY:

The Concierge is responsible for promoting excellent customer service in all personal interactions with visitors, families, residents and staff. This position provides clerical support to all managers, and has a key role in the marketing and security of the building.

KEY RESPONSIBILITIES:

• Responds to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
• Greets all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
• Provides clerical and computer support to all managers as requested.
• Completes required records to support cash transactions related to the sale of guest and staff meal vouchers / tickets.
• Performs other duties as assigned.

Responsibilities

Include but not limited to;

1. Carries out established recreation programs including, but not limited to, outings, exercises, crafts, social events, entertainment, games, etc.
2. Assists residents to and from programs as required.
3. Assists, encourages, and motivates residents/tenants to participate in social, spiritual, physical, mental and cultural recreational activities.
4. Provides personal care during recreational activities as required.
5. Observes and reports any changes in residents to the supervisor and/or nurse.
6. Documents as per policy and procedures.
7. Ensures residents’/tenants’ rights are maintained.
8. Ensures recreational equipment and supplies are used, maintained and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to supervisor.
9. Actively participates in C.Q.I. program, meetings, committees and educational in-services as required. Assists in the maintenance of statistical records.
10. Assists with orientation of new residents/tenants.
11. Assists with recreation assessments of residents
12. Provides guidance, assistance and support to volunteers. Assists in the evaluation of volunteers.
13. Encourages residents/tenants as volunteers in their own community.
14. Performs other related duties as required.

Responsibilities

Include but not limited to;

1. Carries out established recreation programs including, but not limited to, outings, exercises, crafts, social events, entertainment, games, etc.
2. Assists residents to and from programs as required.
3. Assists, encourages, and motivates residents/tenants to participate in social, spiritual, physical, mental and cultural recreational activities.
4. Provides personal care during recreational activities as required.
5. Observes and reports any changes in residents to the supervisor and/or nurse.
6. Documents as per policy and procedures.
7. Ensures residents’/tenants’ rights are maintained.
8. Ensures recreational equipment and supplies are used, maintained and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to supervisor.
9. Actively participates in C.Q.I. program, meetings, committees and educational in-services as required. Assists in the maintenance of statistical records.
10. Assists with orientation of new residents/tenants.
11. Provides guidance, assistance and support to volunteers. Assists in the evaluation of volunteers.
12. Encourages residents/tenants as volunteers in their own community.
13. Performs other related duties as required.

The Opportunity

Join us as a values driven leader to oversee and manage the clinical program at the Retirement Community. With your strong clinical skills and compassion for delivering exceptional care, we can partner to deliver Best in Class care to our residents.

In this role you will be focused on:

• Ensuring Resident & Employee Safety and well-being
• Achieving Resident Satisfaction Survey & Employee Engagement Survey targets
• Providing quality clinical services based on the needs and requirements of each individual resident
• Ensuring that all care and services provided for are billed and labour aligned
• Hiring & training a team of superstar clinical experts!
• Living our values and ensuring others on your team do too

Position Summary

Reporting to the Food Services Manager, Chef, Lead Cook, or Cook 2, the Cook is responsible for the daily production, delivery and service of items from a designated menu, maintenance of a safe sanitary workplace, and participating in the smooth operation of the department.

This position is 30 hours per week.

Rotation: Wednesday and Thursday - 11:30AM - 7:30PM + Saturday and Sunday - 9:00AM -5:00PM.

Responsibilities

Include but not limited to:

1. Responsible for the production, delivery and service of assigned menu items using standardized recipes ensuring standard department policies, procedures and safe food handling techniques are used at all times.
2. Ensures the proper preparation, delivery and storage of food to ensure safety of residents, guests and the public. Performs audits testing the palatability and temperature of foods and take corrective action as necessary.
3. Maintains established food rotations in storage in order to minimize spoilage and waste.
4. Practices and maintains cleanliness and sanitation according to required standards set by the Health Department and the facility.
5. Assists the Food Services Manager/Chef/Lead Cook in the organization and evaluation of Food Services to ensure a high standard of Food Services by providing constructive suggestions and feedback.
6. Promotes and maintains positive communication and relationships among management, staff, residents, and the public.
7. In the absence of the Food Services Manager/Chef/Lead Cook, or Cook 2 the Cook, is responsible for the supervision of department production and service, staff, including direction of staff, interdepartmental communications, and emergencies.
8. Perform all other duties as required.

Position Summary

Under the direction of the Recreation Manager and/or designate, assists in planning, implementing and evaluating activity programs to meet the physical, social, emotional, intellectual, spiritual, and cultural needs and interests of the residents/tenants

Responsibilities

Include but not limited to:

1. Carries out established recreation programs including outings, exercises, crafts, social events, entertainment, games, etc.
2. Assists residents to and from programs as required.
3. Assists, encourages, and motivates residents/tenants to participate and provide personal care during recreational activities as required.
4. Observes, reports and documents any changes, in residents, to the supervisor and/or nurse.
5. Ensures recreational equipment and supplies are used, maintained and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to supervisor.
6. Actively participates in C.Q.I. program, meetings, committees and educational in-services as required. Assists in the maintenance of statistical records.
7. Assists with orientation of new residents/tenants.
8. Provides guidance, assistance and support to volunteers. Assists in the evaluation of volunteers.
9. Performs all other duties as assigned.