Dining & Food Service jobs

The Opportunity 

Join us as a values driven leader to oversee and manage the environmental services department in our Retirement community.  With your technical expertise, you will take a proactive approach to ongoing maintenance, reliability, and optimization of equipment.  In addition, you will ensure that the physical condition of the building is maintained in a condition that reflects the Revera brand while ensuring the safety of residents, employees and guests.  Our goal is to exceed our resident’s expectations and optimize their experience!

In this role you will be focused on:

• Ensuring Resident & Employee Safety
• Achieving Resident Satisfaction & Employee Engagement Survey targets
• Hiring & training a team and creating an engaged workforce
• Living our values and ensuring others on your team do to
• Ensuring Capital Spend and Department Budget is achieved

What You Will Do: 

Collaborate – Work with the Executive Director and residence leadership team to maximize resident satisfaction.

Manage – Effectively manage a team of people and external vendor contracts as well as the room refresh process and department financials.

Roll-up your sleeves – Take a hands-on approach to leading, mentoring, and filling in as required.

Comply – Maintain environmental services in compliance with regulations and company policies and processes.

Cultivate – Build and maintain strong relationships with the community residents, employees, and managers along with the regional support team and vendor partners.

Sustain – Promote a culture and practices in line with environmental sustainability.

SCHEDULE: Casual, 35 hours bi-weekly, every other weekend. This is intended to define the normal hours of work for employees but shall not be interpreted as a guarantee of hours, therefore, employees must be available to work flexible hours as may be required.

COMPETITION #: CPW-DA-21-2019

Responsibilities:

• Preparing and serving the residents in our community
• Ensuring all special dietary needs are met and preparing texture modified food as directed
• Following the specially prepared Sunrise menus and production sheets to maintain the highest possible quality and consistency
• Ensuring compliance with all record keeping, food safety and risk management requirements

Responsibilities:

• Build meaningful relationships with a specified number of seniors and their families as you provide assistance with activities of daily living, attend to individual care needs and get to know their unique preferences and personalities
• Notify management of changes in condition and recommend adjustments in the level of care and service
• Assist residents in life skills and other life enriching activities as indicated on their individual profile
• Blends a variety of multi-sensory experiences into the resident's day
• Participates in the development of the Individualized Service Plans (ISP) and monthly updates
• Responsible for their designated group of residents during the shift, knows where their residents are and physically checks on them throughout the shift.
• Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.
• Responds to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards
• Invite, Encourage, Assist (IEA) residents in life skills and other life enriching activities as indicated on ISP and demographic profile
• Committed to serving our residents and guests through our Principles of Services

Responsibilities:

• Properly preparing dining set-up
• Providing meal and dining services and cleaning the dining rooms
• Taking meal and beverage orders and serving requested items according to established guidelines
• Handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service
• Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations

Responsibilities:

• Preparing and serving the residents in our community
• Ensuring all special dietary needs are met and preparing texture modified food as directed
• Following the specially prepared Sunrise menus and production sheets to maintain the highest possible quality and consistency
• Ensuring compliance with all record keeping, food safety and risk management requirements

Job Description

• Promenade Senior Suites is a luxurious retirement community in Ottawa is seeking the services of an exceptional Food
• Service Manager (FSM).
• Taking direction from the General Manager the FSM is accountable for the operation of the Food Services Department, including management, purchasing, operational and menu planning.

Reporting to the Executive Chef (or designate), and using proper infection control practices, the incumbent will be responsible for the cleanliness of the kitchen, including dishes, glassware and kitchen apparatus/ equipment. Duties include but are not limited to:

• Operating dish washing equipment, heavy duty cleaning of stove and ovens, vent hoods, deep fryers, char broilers, trash compactors and all small kitchen appliances.
• Cleaning of floors and walls, cabinets and food preparation areas to ensure a sanitary environment which passes all health and safety regulations and inspections.
• Unpacking and storing of incoming groceries.

Performance Requirements:

• Operate dishwashers efficiently
• Wash glassware and flatware
• Sanitize and wash dishes and other items by hand when required
• Scour pots and pans
• Operate pot/ cutlery washing machines
• Clean and sanitize dishwasher mats, dish carts and dish racks
• Assist in receiving and stocking supplies/products
• Safely handle and store cleaning products
• General dish area maintenance including: sweeping, mopping, organization and garbage removal
• Other duties or responsibilities as assigned

We Offer:

• Compensation starting at $13.90 for a non-sealed cook
• Make a measureable difference in the quality of life for residents and their families at our Parkland Riverview Retirement Living community located in Riverview, NB.
• Flexible scheduling (no late nights, latest shift ends 7pm)
• Comprehensive compensation package
• Benefits eligible first day of work
• vacation accrual begins immediately
• RRSP retirement savings program (company matches up to 5% base salary)
• Free on-site parking

What you will do:

Reporting to the Executive Chef, the successful candidate will be responsible for supervising & directing the operation of the production kitchen, assigning work responsibilities and maintaining quality assurance. Meals are cook and provided for all three service lines at Parkland Riverview including Retirement Living (Royal Court), Assisted Living (Canterbury Hall) and Long Term Care (Monarch Hall).

How you will do it:

• Consistently ensures food quality, presentation, and service delivery meet established department standards.
• Ensures meals are attractive, the correct temperature and portion size, and that service is timely.
• Follows production sheets to guide food preparation and assist with cost control.
• Assists with preparation of food for special functions e.g. catering, theme dinners to ensure service meets established standards.
• Familiarizes self with the specific needs of each client e.g. diet restrictions, allergies and special requests/accommodations.
• Ensures completion of required documentation e.g. inventory counts, food and equipment temperature and cleaning checklists, security / lock-up checklists as required.
• Completes department audit activities as required.
• Participates in the client and employee incident reporting and investigation process as required.
• Processes pots, pans, and dishware and maintains sanitation dishwasher and dish sinks according to established cleaning guidelines as required;
• Ensures that dress code and appearance are in compliance with the facility policy.
• Follows disposal procedures according to established waste management guidelines for organics, paper, plastics, cans/bottles, non-recyclable material, etc.
• Ensures kitchen appearance meets established standards for cleanliness and organization.

Be a part of the greatest team in Ottawa!

Alavida Lifestyles is a leading organization of senior and retirement communities in Ottawa. Ravines’ Seniors’ Community

makes a difference in people’s lives, staff treat each other as family, live our values, provide a supportive culture, listen and

adapt to the needs of our residents. Here, we commit to a safe work environment, reward excellence and provide exciting

opportunities to develop, grow and advance in your career.

Job Description

Park Place Retirement Community in the Ottawa area is seeking the services of an experienced Activity Manager to design and implement cultural, physical, intellectual, educational, spiritual, social and special interest activities based on resident’s

interests and preferences.

As an integral member of the management team, you will report to the General Manager.

You will welcome and assess the interests of new Residents to encourage their participation in activities in the Retirement Community.

You will create a monthly calendar of events with resident input and will log and track resident participation and adjust the calendar accordingly.

You will recruit and supervise volunteers and mentor team members of the Activity Department team.

You will create an atmosphere that encourages innovative ideas from the team and encourages resident participation by effective communication to all staff, residents and their families through a monthly newsletter and calendar of events. You

will also be responsible for providing assistance to the Resident Council.

If you have a zest for life and passion for seniors along with the following qualifications, we want to hear from you!

A day in the life of a Dishwasher-Cook’s Helper: 

Under the direction of the Sous Chef, you will be responsible for the cleanliness of all kitchen equipment and utensils. You will support the cooks with meal preparation and presentation. You will clean and sanitize all kitchen equipment and utensils, including floors, walls, and storage rooms, and assist with meal preparation and presentation, according to established methods and guidelines.  You will support the kitchen team and contribute to the fine dining standard for food quality and presentation; promote health and safety in the workplace, ensuring compliance with health and safety legislation; and support all staff to recognize and prevent unsafe acts in the workplace. 

You are committed to service excellence and pride yourself in exceeding dining expectations by contributing to a culinary experience of the highest quality, consistency and creativity. Under the direction of the Sous Chef, you will be responsible for daily meal preparation from pre-determined menus, ensuring food quality and presentation meets fine dining standards and contributes to the smooth operation of the kitchen.

Performance Requirements:

• Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices
• Demonstrate the ability to interact effectively with team members, suppliers, residents and families
• Adhere to legislated and Company standards, policies, procedures and practices.

Knowledge & Skills Requirements:

• Completion of a two year community college culinary course or equivalent.
• Previous experience in large quantity food preparation.
• Must have at least four (4) years cooking experience.
• Computer proficiency skills.
• Strong written and oral English communication skills.
• Knowledgeable in Health and Safety and Public Health regulations.

Position Summary

Reporting to the General Manager or designate, the Assisted Living Manager is responsible for directing care staff and promoting departmental activities to maintain high quality care. Central responsibilities include ensuring the effective and efficient provision of care services. The Manager, Assisted Living will work with the nursing and care delivery staff to enhance their knowledge and skills in providing quality, efficient care.

Responsibilities

Include but not limited to:

• Identifies client needs and staff development opportunities and assists in the development of methods, policies, procedures, programs, services and work routines to enhance care delivery.
• Provides direction to professional and nonprofessional nursing staff as well as all interdisciplinary team members involved in the provision of “best practice” care services.
• Assesses and identifies the clients’ health care needs and ensures the proper maintenance of all patient and other records in accordance with policy and relevant legislation.
• Observes and monitors staff on all shifts as required. Evaluates and provides ongoing supervision of care staff on any shift with a focus on identifying recommendations and training requirements that would enhance and/or streamline care delivery.
• Oversee all aspects of the wait list management and admission process for new clients.
• Identifies learning needs of staff and provides in-service and orientation using various methods of teaching/learning techniques. Delivers direct care to specific clients when role modeling or teaching nursing skills.
• Provides resource information on Continuous Quality Improvement/Risk Management-by reviewing, and documenting data, analysis of trends, report writing and facilitation of group process to effect change. Maintains related reports and statistics. Monitors all resident care indicators through the Care Management software program
• Oversees selection, promotion, supervision, evaluation, disciplinary action and termination of all care staff.
• Maintains an appropriate level of supplies and equipment and identifies new equipment requirements as it relates to resident care.
• Ensures that all aspects of Collective Agreements / Employee Associations are abided by.
• Liaises with union representatives through Labour Management Meetings and other forums.
• Resolves Union grievances as they arise or works with Facility Staff Association to communicate effectively the Employment Standards guidelines and Retirement Concepts policies, thereby minimizing employee conflict and concerns.
• Assists the Controller to monitor fiscal control of all the facility operations.
• Participates in preparation and execution of an annual operating and capital budget.
• Maintains a safe environment for clients/family unit and staff, through 

1. accident prevention,
2. knowledge of emergency procedures and regulations,
3. using skills, physical facilities, supplies and equipment safely and appropriately, and
4. utilizing infection control procedures.