Operations jobs

Responsibilities

Include but not limited to;

Financial Management

1. Perform a variety of duties related to the financial management of the organization such as preparation of financial reports, coding all accounts payable invoices, monthly bank reconciliation, and collections of past due accounts.
2. Set up Electronic Funds Transfer (EFT), discharge resident refunds, invoicing to third parties (i.e. MHR, DVA, Health Authorities, Alberta Housing) and annual resident income tax statements.
3. Process deposits and complete daily bank runs (if applicable).
4. Maintain the petty cash fund by performing duties such as maintaining records of transactions, requesting additional money as required and completing related reports.
5. Participate in maintaining the Resident Trust Fund by performing duties such as receiving requests, recording transactions, maintaining ledger accounts, advising resident/families when additional funds are required, and reconcile trust account monthly.
6. Report monthly financial reconciliations to Head Office (if applicable).
7. Process all payables related items to include supplier invoices, purchase orders and receiving reports (if applicable). Processing payables includes: attach payables processing form to invoice ensuring correct coding and distribution of charges. GM to authorize all invoices prior to submittal to Head Office.
8. Oversees the accounts receivable items pertaining to the facility and/or tenants (i.e.prepares letters to tenants for outstanding accounts follow-up)

Administration

1. Produce a variety of confidential documents for the General Manager and management team members including correspondence, memos, reports, minutes, budget statements and meeting agendas using a range of word processing and spreadsheet software packages (if applicable).
2. Design and maintain records, files and distribution systems for correspondence, reports and minutes within the Administration area. Maintains resident records and storage of terminated records (if applicable).
3. Complete forms as needed for the Health Authority and Stats Canada (if applicable).
4. Maintain emergency fan out list with updated staff telephone numbers. (if applicable)
5. Answers the telephone, greets and screens both callers and visitors, responds to requests by providing information directly or directing inquiries to appropriate individuals within the organization (if applicable).
6. Receive and process all incoming and outgoing mail and screens for appropriate distribution within the organization. Prioritizes items for immediate action (if applicable).
7. Produce purchase order ensuring a copy of both the purchase order and the receiving report is attached to the invoice. Submit to Head Office A/P dept. on a weekly basis for processing. File all invoices and documentation once returned from A/P dept (if applicable).
8. Maintain stock of office supplies and materials for organization through review of stock on hand, and completion and forwarding of purchase orders to suppliers, working within budget constraints. Receives and verifies supplies and investigates and resolves any discrepancies (if applicable).
9. Supervision of Reception staff (if applicable).
10. Management of Admit, Transfer and Discharge information on all residents in CMS on a timely basis.
11. Maintenance of resident contact information in RMS.
12. Performs RMS maintenance of residents accounts (admissions and discharges), and admission agreements.
13. Run “Occupancy”, “Assessments Due”, and other CMS Reports as requested by the GM or DOC (if applicable).
14. Maintains strict confidentiality with respect to financial data and resident/tenant information.
15. Other duties as assigned. 

Job Summary

As Administrative Assistant you will be the "First Contact" with all callers and visitors responsible to welcome them to a friendly and professional atmosphere. You will also be part of the Administrative Team working together to ensure seamless customer and operational service delivery.

Job summary:

The Food & Beverage Manager is accountable to manage all aspects of the food and beverage department through effective planning, direction and control, to meet the nutritional needs of the residents in accordance with legislative requirements and the organization standards.
 
Key responsabilities (but not limited to):

• Plans, co-ordinates, directs, and monitors the effectiveness of all food and beverage activities in the residence to meet the organization and Hospitality Style Dining Service expectations.
• Develops and conducts in-service programs and ensures all staff is trained in safe food handling techniques.
• Recruits, supervises, coaches and mentors departmental employees.
• Oversees all expenditures to ensure the department operates within budgetary guidelines and takes action on variances to bring expenditures in line with budget.
• Acts in a leadership capacity to foster good working relationships with relevant persons within Public Health.
• Performs other duties as assigned.

Position Summary

Pacific Reach Properties is a private real estate investment and development company based out of Vancouver, BC. As a vertically integrated real estate investment firm, with in-house development, construction, and property management teams, access to capital, and a thorough risk management strategy, we are able to be highly responsive to changing market conditions.

We are searching for an Acquisitions Analyst to assist with sourcing new investment opportunities. The Acquisitions Analyst will work directly with the senior management team in sourcing and analyzing complex real estate investment opportunities in multiple markets in Canada and the United States.

Responsibilities   

• Undertake and update market research; includes mapping and researching specific areas, markets, trends, and data on comparable transactions
• Create and maintain financial models related to potential investment opportunities; includes preparing proformas, and land and property analyses
• Assist in reviewing and evaluating new investment opportunities in all asset classes (Hotel, multifamily, and office/commercial); includes preparing market and property commentaries

The Opportunity

Imagine working in a fast paced environment where you make a difference! Each day, you will have the opportunity to handle all the behind the scenes activities of overseeing financial portfolio’s and deepening relationships with our residents and vendors. Your oversight of the administrative department and your ability to build rapport with our residents will have a direct impact on the success and growth of Revera!

In this role you will be focused on:

• Engage with residents to meet their needs through administrative processes
• Ensuring compliance of regulatory and internal standards
• Accounts Receivable and Accounts Payable to ensure timely payment and processing
• Overseeing and managing sch

Manage – Effectively manage, engage and train other team members where applicable.

Roll-up your sleeves – Readily prepared to carry out day to day transactions to ensure bi-weekly payroll and resident records are prepared and delivered in a timely manner.
eduling and payroll systems

• Living our values and ensuring others on your team do too

What You Will Do:

Collaborate – Liaison between Accounts Receivable and Accounts Payable to reduce the amount of receivables at the site.

Comply – Keep abreast of regulatory requirements to ensure compliance with legislation and company policies.

Cultivate – Provide a positive, professional interface between, residents, employees and vendors to identify further needs and improve current processes.

Create – Taking ownership for providing an exceptional living experience for our residents and their families at all times.

Position Summary

Reporting to the General Manager or designate, the Schedulers central responsibilities include the scheduling of short term vacancies and long term schedule planning (vacations, etc.). This position will be cross-trained with the Receptionist for coverage if required. An ability to communicate effectively with staff, residents and their families is essential. This position will require a good working knowledge of the facility Collective Agreement to ensure Articles are adhered to, including: scheduling, leave of absences, seniority, overtime, shift premiums and sick time allowance.

Responsibilities

Include but not limited to:

Scheduling Functions

• In collaboration with department managers maintains department schedules to cover day to day staffing, long range staffing and planned vacancies. Also coordinates shift coverage for unplanned short term vacancies (i.e. short calls; due to sick calls, vacations, LOAs etc.). Following established facility Collective Agreement guidelines/procedures.
• Data entry of all scheduling changes, temporary and permanent, into ezLabor program.
• Update and produce master staff rotations and PT/Casual call-in lists.
• Performs a variety of duties related to the staffing for the facility including maintaining timekeeping records (ie. timesheets) for staff for payroll purposes, as well as, maintaining related records such as staff names, addresses, phone numbers and availability for work.

Administration

• Maintain emergency fan out list with updated staff telephone numbers. (if applicable)
• Answers the telephone, greets and screens both callers and visitors, responds to requests by providing information directly or directing inquiries to appropriate individuals within the organization (if applicable).
• Maintains strict confidentiality with respect to payroll data and employee information.
• Other duties as assigned.

Position Summary

Reporting to the General Manager, the Receptionist will be responsible for all aspects of reception and office procedures.

Responsibilities

Include but not limited to;

• Arranges shift coverage for short calls absences (less than 24 hours’ notice); filling the vacancy following established facility guidelines/procedures. Arranges coverage for longer term planned absences (leave of absences, vacations, vacant positions).
• Works with/reports to General Manager/Director of Care regarding any unfilled shifts.
• On a periodic basis, reviews with General Manager/Director of Care the casual call in list and any concerns regarding staff availability.
• Organizes and maintains the functions of the reception desk.
• Greets and communicates with all residents, guests, staff, volunteers, and visitors in the facility in a courteous and professional manner.
• Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner. Takes message if necessary. Ensures a return call (to caller) if person is not available.
• Coordinates shift coverage due to short calls (less than 24 hours’ notice); thereby, filling the vacancy (due to sick calls, etc); as required. Following established facility guidelines/procedures.
• Follows policies and procedures of the facility.
• Assists other departments in an administrative capacity, (recreation calendar, monthly newsletter etc).
• Responsibility for the booking of any rooms for meeting/training.
• Performa all other duties as required.

Position Summary

Reporting to the Administrative Coordinator and/or designate the Receptionist will be responsible for all aspects of reception and office procedures. The Receptionist is also responsible to monitor and respond to the tenant emergency call system (24 hour responder).

Responsibilities

Include but not limited to;

• Organizes and maintains the functions of the reception desk.
• Greets and communicates with all residents, guests, staff, volunteers, and visitors in the facility in a courteous and professional manner.
• Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner. Takes message if necessary. Ensures a return call (to caller) if person is not available.
• Monitors and responds to the tenant emergency call system (Lifeline).
• Coordinates shift coverage due to short calls (less than 24 hours’ notice); thereby, filling the vacancy (due to sick calls, etc); as required. Following established facility guidelines/procedures.
• Follows policies and procedures of the facility.
• Assists other departments in an administrative capacity, (recreation calendar, monthly newsletter etc).
• Responsibility for the booking of any rooms for meeting/training.
• Performa all other duties as required.

Position Summary

Reporting to the Business Service Manager and/or designate the Front Desk is responsible for all aspects of reception and office procedures as outlined by this job description. The front desk receptionist shall:

• Perform clerical duties in a manner conducive to the smooth operation of the facility.
• Perform all duties in a manner that creates and promotes a high standard of care and professionalism in all departments of the facility.
• Perform duties in a manner that enhances public perception of the facility.

This position is Part Time (24 hours per week).

Responsibilities

Include but not limited to:

• In all aspects of the ‘job summary’ stated above, produces and is entrusted with confidential matters of the facility.
• Organizes and maintains the functions of the reception desk.
• Answers, writes, transfers all telephone calls in a pleasant, friendly, and helpful manner. Ensures a return call (to caller) if person is not available.
• Greets and communicates in a courteous, professional manner with all tenants, guests, staff, volunteers, and visitors in the facility.
• Follows policies and procedures of the facility.
• Maintains all records, up-to date filing systems in conjunction with the Business Service Manager per company policies,
• Assists the Business Service Manager in resident billing and invoicing as required.
• Oversees reservations and the selling of meal tickets to staff and guests of the facility.
• Completes confidential secretarial functions for all departments in a prompt and efficient manner, including updating and maintaining forms and documents pertaining to admissions and discharges.
• Types minutes for all meetings in the facility.
• Updates forms, signs, charts and other communication tools used at the facility.
• Runs errands on behalf of the facility within working hours, as required.
• Maintains an up-to-date filing system.
• Performs all other duties as required.

Summary of position:

Reporting to the General Manager and/or designate, the Administrative Coordinator may provide confidential administrative support. Central responsibilities include Financial Management (may include trust account maintenance), Reception (either full time or coverage for breaks), and entering Admission, Discharge & Transfer data into the Resident Management System (RMS), and Care Management System (CMS).

Responsibilities:

Include but not limited to;

Financial Management

• Perform a variety of duties related to financial management of the organization such as preparation of financial reports, coding all accounts payable invoices, monthly bank reconciliation, and collections of past due accounts.
• Set up Electronic Funds Transfer (EFT), discharge resident refunds, invoicing to third parties (i.e. MHR, DVA, Health Authorities, BC Housing) and annual resident income tax statements.
• Process deposits and complete daily bank runs (if applicable).
• Maintain the petty cash fund by performing duties such as maintaining records of transactions, requesting additional money as required and completing related reports.
• Participate in maintaining the Resident Trust Fund by performing duties such as receiving requests, recording transactions, maintaining ledger accounts, advising resident/families when additional funds are required and reconcile trust account monthly.
• Report monthly financial reconciliations to Head Office (if applicable).
• Process all payables related items to include supplier invoices, purchase orders and receiving reports (if applicable). Processing payables includes: attach payables processing form to invoice ensuring correct coding and distribution of charges. GM to authorize all invoices prior to submittal to Head Office.

Payroll Functions:

• Calculate employee hours to be paid and enter into ADP system on a bi-weekly basis (if applicable).
• Complete Payroll Change forms for changes to employee data (i.e. wage rates, status, address, banking info, etc).
• Monitor employee status changes and update wage rates & benefits options as required.
• Maintain seniority lists (if applicable).
• Complete documents required by HRDC, Sunlife & WCB.
• Collect completed benefit forms, review information and forward to Payroll Dept.
• Answer employee’s payroll and benefit questions, refer to Payroll Dept. when necessary.
• Provide information and data as requested by the Payroll Dept.

Administration:

• Produce a variety of confidential documents for the General Manager and management team members including correspondence, memos, reports, minutes, budget statements and meeting agendas using a range of word processing and spreadsheet software packages (if applicable).
• Design and maintain records, files and distribution systems for correspondence, reports and minutes within the Administration area. Maintains resident records and storage of terminated records.
• Complete forms as needed for the Health Authority and Stats Canada.
• Performs a variety of duties related to the staffing for the facility including maintaining timekeeping records for staff for payroll purposes, as well as, maintaining related records such as staff names, addresses, phone numbers and availability for work.
• Answers the telephone, greets and screens both callers and visitors, responds to requests by providing information directly or directing inquiries to appropriate individuals within the organization (if applicable).
• Receive and process all incoming and outgoing mail and screens for appropriate distribution within the organization. Prioritizes items for immediate action (if applicable).
• Produce purchase order ensuring a copy of both the purchase order and the receiving report is attached to the invoice. Submit to Head Office A/P dept. on a weekly basis for processing. File all invoices and documentation once returned from A/P dept (if applicable).
• Maintain stock of office supplies and materials for organization through review of stock on hand, and completion and forwarding of purchase orders to suppliers, working within budget constraints. Receives and verifies supplies and investigates and resolves any discrepancies (if applicable).
• Supervision of Reception staff (if applicable).
• Management of Admit, Transfer and Discharge information on all residents in CMS on a timely basis.
• Maintenance of resident contact information in RMS.
• Performs RMS maintenance of residents accounts (admissions and discharges), and admission agreements.
• Run “Occupancy”, “Assessments Due”, and other CMS Reports as requested by the GM or DOC.
• Other CMS related duties as assigned by the GM, which may include adding the photo of each new resident.
• Perform all other duties as required.

This is a hands-on management position that provides an exciting opportunity for someone who enjoys a multi-faceted role. You will be responsible for leading a team, supporting resident (seniors) needs through coordinating internal and external resources, managing the use and care of suites and facility space, promoting the safety and wellbeing of residents and employees, planning and allocating physical and human resources, and budget management.

Position Summary

Reporting to the General Manager or designate, the Schedulers central responsibilities include the scheduling of short term vacancies and long term schedule planning (vacations, etc.). This position will be cross-trained with the Receptionist for coverage if required. An ability to communicate effectively with staff, residents and their families is essential. This position will require a good working knowledge of the facility Collective Agreement to ensure Articles are adhered to, including: scheduling, leave of absences, seniority, overtime, shift premiums and sick time allowance.

Responsibilities

Include but not limited to:

Scheduling Functions

• In collaboration with department managers maintains department schedules to cover day to day staffing, long range staffing and planned vacancies. Also coordinates shift coverage for unplanned short term vacancies (i.e. short calls; due to sick calls, vacations, LOAs etc.). Following established facility Collective Agreement guidelines/procedures.
• Data entry of all scheduling changes, temporary and permanent, into ezLabor program.
• Update and produce master staff rotations and PT/Casual call-in lists.
• Performs a variety of duties related to the staffing for the facility including maintaining timekeeping records (ie. timesheets) for staff for payroll purposes, as well as, maintaining related records such as staff names, addresses, phone numbers and availability for work.

Administration

• Maintain emergency fan out list with updated staff telephone numbers. (if applicable)
• Answers the telephone, greets and screens both callers and visitors, responds to requests by providing information directly or directing inquiries to appropriate individuals within the organization (if applicable).
• Maintains strict confidentiality with respect to payroll data and employee information.
• Other duties as assigned.

Position Summary

Reporting to the Administrative Coordinator and/or designate the Receptionist will be responsible for all aspects of reception and office procedures. The Receptionist is also responsible to monitor and respond to the tenant emergency call system (24 hour responder).

Responsibilities

Include but not limited to;

• Organizes and maintains the functions of the reception desk.
• Greets and communicates with all residents, guests, staff, volunteers, and visitors in the facility in a courteous and professional manner.
• Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner. Takes message if necessary. Ensures a return call (to caller) if person is not available.
• Monitors and responds to the tenant emergency call system (Lifeline).
• Coordinates shift coverage due to short calls (less than 24 hours’ notice); thereby, filling the vacancy (due to sick calls, etc); as required. Following established facility guidelines/procedures.
• Follows policies and procedures of the facility.
• Assists other departments in an administrative capacity, (recreation calendar, monthly newsletter etc).
• Responsibility for the booking of any rooms for meeting/training.
• Performa all other duties as required

Position Summary

Reporting to the General Manager, the Administration and Scheduling Coordinator may provide confidential administrative support to the General Manager and other members of the management team. Central responsibilities include the scheduling of short term vacancies and long term schedule planning (vacations, etc.). This position will be cross-trained with the Administrative Coordinator, Payroll & HR Support, for coverage when needed as well as provide Reception coverage if required. This position will require a good working knowledge of the facility Collective Agreement to ensure Articles are adhered to, including: scheduling, leave of absences, seniority, vacancy postings, overtime, shift premiums and sick time allowance.

Position will cover a two month vacancy.

Responsibilities

Include but not limited to:
Scheduling Functions

• In collaboration with department managers maintains and coordinate department schedules to cover day to day short and long range staffing and planned vacancies. (i.e. short calls; due to sick calls, vacations, LOAs etc.). Following established facility Collective Agreement guidelines/procedures.
• Data entry of all scheduling changes into ezLabor program.
• Performs a variety of duties related to the staffing for the facility like maintaining timekeeping records for staff for payroll purposes, as well as, related records such as staff names, addresses, phone numbers and availability for work.

Administration

• Produce a variety of confidential documents for the General Manager and management team members including correspondence, memos, reports, minutes and meeting agendas using a range of word processing and spreadsheet software packages (if applicable).
• Maintains a well-organized filing system for employee files, ensures files are kept up to date and protects the security of sensitive and confidential employee information.
• Maintain emergency fan out list with updated staff telephone numbers. (if applicable)
• Answers the telephone, greets and screens both callers and visitors, responds to requests by providing information directly or directing inquiries to appropriate individuals within the organization (if applicable).
• Maintains strict confidentiality with respect to payroll data and employee information.
• Perform all other duties as required..

Job Summary

The successful candidate's primary functions are maintaining inventory, setting up devices, training on device use, working with CellTrak and assisting with troubleshooting.

Responsibilities

• Providing technical assistance/troubleshooting for devices & CellTrak application
• Identify issues and solution where able, escalate issues as required
• Maintaining device inventory records
• Ordering stock devices
• Liaison with IT Tech support through help desk process
• Monitor or tracking and logging inquiries for trends, underlying problems(Analysis on trends & support - maybe training related)
• Support frontline and management
• Device and application set up for staff
• Setting up email on device
• Configure settings on user's device like (hide phone number, increase time display)
• Bilingualism an asset