Operations jobs

If you are looking for an exciting position working with a dynamic team, you must apply now!
We are a Retirement Home Regulatory Authority (RHRA) licensed Senior Living Residence of 75 residents located near downtown London. We are a non-unionized work place.

The primary purpose of the Administrator in Training position is to develop the knowledge, skills and ability to successfully become an Executive Director at one of the communities professionally managed by The Goodman Group when a position becomes vacant.  Depending on background and experience, this will be a 12-18 month training program.

Duties of this position include, but are not limited to the following:

Complete learning objectives in the following areas within 12-18 months of start date to become acclimated to The Goodman Group culture, environment, and policies and procedures:

• The Goodman Group/History
• Human Resources
• Leadership
• Customer Service
• Admissions/Marketing
• Health Services/Medical Records
• Life Enrichment
• Rehabilitation Services
• Social Services
• Dining Services
• Housekeeping
• Laundry
• Maintenance
• Financial

Assignment of management and supervisory functions on a routine basis after the core learning objectives are mastered.

Ability to travel to any of the communities within The Goodman Group portfolio and stay at a designated location for an extended amount of time.

Work with the designated Preceptor to complete tasks for each learning objective required to master each section.

Work with designated Executive Director or Department Manager at a community within The Goodman Group portfolio to gain an understanding of learning objectives.

Submit written commentary to the applicable Regional Director of Operations upon completion of each learning objective rotation.

Once learning objectives have been mastered, focus will shift to the following areas but are not limited to:

Help out as Assistant ED at a building that is undergoing construction or remodeling.

Work with each of the RDO’s by assisting them for up to a month at a time to help a building in their region achieve better success or whatever the RDO determines as a focus area.

Work through a national “project” as determined by the VP of Sr. Living & Health Care and/or RDO.

Help to identify various industry opportunities for awards, grants, etc.  and work with the sales team to ensure we are recognized in the appropriate publications and media.

Guidelines

• The Administrator in Training should apply the theories, concepts, principles and techniques learned through formal academic preparation for the position to practical situations in the community.
• In collaboration with the preceptor, the Administrator in Training should become involved in decision-making activities of increasing difficulty and should have the opportunity to implement decisions which are made.
• Through observation and where possible, the Administrator in Training should increase his/her knowledge and appreciation of the clinical aspects of delivering quality long-term care services.  This would include involvement with nursing service, rehabilitative service and social service and is particularly critical in effecting the integrative role of the administrator.
• The Administrator in Training should develop a familiarity with the resident population in the community and with the unique problems associated with the delivery of multiple services to the senior population.
• The Administrator in Training should become familiar with all departments and/or services in the community (dining services, housekeeping, maintenance, etc.) and be well apprised not only of the individual functions but also of their interface with one another.
• The Administrator in Training must complete all projects and assignments relevant to the Administrator in Training experience made by the preceptor.
• Administrator in Training must communicate openly and objectively with the preceptor at all times, remembering the preceptor is the teacher and ultimately responsible for the community

The primary purpose of this position is to greet and assist visitors, residents, callers and provide exemplary customer service at all times.  As directed by your supervisor, perform administrative support functions efficiently and in accordance with established procedures.

Administrative Functions

• Greet visitors, residents, and vendors in a courteous and professional manner.  Identify visitors and direct to appropriate location.  Process and record visitor information as defined by the community.
• Answer the telephone, determine nature of call, and direct caller to appropriate individual or department.
• Respond to requests from within the community; identify and locate appropriate personnel.
• Maintain resident information by name and room number, eligibility to receive calls, emergency phone members of on‑call personnel, department extensions, key personnel, etc.
• Exercise discretion in releasing information so that confidentiality and privacy are maintained.  Information must be stored in a safe and secure manner at all times.
• Identify security concerns and notify supervisor or proper authorities.  Effectively communicate facility policies and procedures to visitors, staff and vendors.
• Assist with administrative duties which includes, typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs, mailing out doctor’s orders.
• Maintain a work environment that is clean and presents a professional image.
• As appropriate, document and resolve concerns or relay to the appropriate staff.
• Ethically and responsibly conduct small monetary transactions for ticket sales, etc
• Attend and participate in service training programs to meet state and federal requirements.

JOB SUMMARY:

Responsible for administration and leadership of overall operations in community within authority of established company policies and state and federal regulations. Administers fiscal operations, such as budget planning, accounts payable, payroll, accounts receivable, cost control, and rate management. Accountable for human resource best practices. Negotiates and oversees bidding process and implementation of approved capital expenditures. Directs and oversees all person centered care, wellness, customer service, and healthcare related services to meet and exceed our residents and family expectations. Follows established guidelines and programs to consistently meet resident and employee needs. Responsible for actively participating in community functions and events to develop relationships with referral sources to enhance the reputation of our brand and occupancy requirements.

SUPERVISION:

Reports directly to the operations director. The position directly supervises the managers of departments within the community.

CRITICAL FUNCTIONS:

Maintains a current state license or equivalent, adhere to state and federal regulations, and assures community guidelines are met while residents are provided with a safe living environment.

JOB SUMMARY:

Responsible for administration and leadership of overall operations in community within authority of established company policies and state and federal regulations. Administers fiscal operations, such as budget planning, accounts payable, payroll, accounts receivable, cost control, and rate management. Accountable for human resource best practices. Negotiates and oversees bidding process and implementation of approved capital expenditures. Directs and oversees all person centered care, wellness, customer service, and healthcare related services to meet and exceed our residents and family expectations. Follows established guidelines and programs to consistently meet resident and employee needs. Responsible for actively participating in community functions and events to develop relationships with referral sources to enhance the reputation of our brand and occupancy requirements.

SUPERVISION:

Reports directly to the operations director. The position directly supervises the managers of departments within the community.

CRITICAL FUNCTIONS:

Maintains a current state license or equivalent, adhere to state and federal regulations, and assures community guidelines are met while residents are provided with a safe living environment.

Job Summary:

Employee to care for physical and emotional needs of residents in an Americare skilled or assisted living facility. Employee provides residents with direct care to assure quality of life in a home like environment while offering additional support to family and visitors. Maintains professional behavior while functioning as an interdisciplinary team member meeting state and federal guidelines.

Critical Functions:

Administers personal care to residents and maintains resident’s medical record. Employee responds to a variety of resident needs including answering call lights, bathing, dressing, personal hygiene, monitoring and recording vital signs, monitoring and recording food intake and output, transporting via wheel chair, assisting with ambulation in a safe manner. Included is general housekeeping such as changing linens and room organization. Position includes turning, repositioning and providing proper body alignment to prevent pressure sores and to aide in comfort of resident. Employee is to assist and support professional nurses as requested. Responsible to assist resident in obtaining quality of life in a safe living environment and be supportive to resident’s family members while projecting professional behavior.

Job Summary:

Responsible for assisting and supporting dietary staff while managing dietary department within established company policies and state and federal regulations. Responsible for fiscal operations in dietary department such as budgeting, planning and accounting for dietary services. Assist in hiring and training dietary personnel. Coordinates dietary services with disciplinary team to provide an overall person centered care in the nursing facility environment. Responsible for providing healthy, nutritious and attractive dietary meals to residents and visitors while meeting special dietary requirements. Monitoring dietary activity to assure a safe working environment.

Critical Functions:

Full time. Responsible for supervising and or assisting in preparing and serving meals in the nursing home setting. Serving correct diet to resident and providing a home like environment or person centered care. Works with dietary staff in keeping the dietary department clean and sanitary as well as a safe working environment.

Job Summary:

Responsible for assisting and supporting dietary staff while managing dietary department within established company policies and state and federal regulations. Responsible for fiscal operations in dietary department such as budgeting, planning and accounting for dietary services. Assist in hiring and training dietary personnel. Coordinates dietary services with disciplinary team to provide an overall person centered care in the nursing facility environment. Responsible for providing healthy, nutritious and attractive dietary meals to residents and visitors while meeting special dietary requirements. Monitoring dietary activity to assure a safe working environment.

Critical Functions:

Full time. Responsible for supervising and or assisting in preparing and serving meals in the nursing home setting. Serving correct diet to resident and providing a home like environment or person centered care. Works with dietary staff in keeping the dietary department clean and sanitary as well as a safe working environment.

Job Summary:

Keeps nursing facility, surrounding buildings and grounds in clean and orderly condition and tends furnace, air-conditioner, and boiler to provide heat, cool air, and hot water for residents, performing any combination of following duties: Sweeps, mops, scrubs, and vacuums hallways, office space etc. Regulates flow of fuel into automatic furnace. Empties trash and garbage containers. Maintains building, performing minor and routine painting, plumbing, electrical, wiring, and other related maintenance activities, using hand tools. Replaces air-conditioner filters. Cautions residents and staff regarding complaints of excessive noise, disorderly conduct or misuse of property. Notifies management concerning need for major repairs or replacements to lighting, heating, and ventilating equipment. Cleans snow and debris from sidewalk and grounds. Mows lawn, trips shrubbery, and cultivates flowers, using hand tools and power tools. Post signs to advertise vacancies and shows empty rooms to prospective residents or families if necessary.

Job Summary:

Responsible for planning, organizing, and implementing an activity program designed to meet the social, spiritual, intellectual, emotional, educational and physical needs and interests of our residents. Works closely with residents, family members, volunteers, facility staff and community representatives.

Job Summary:

Responsible for planning, organizing, and implementing an activity program designed to meet the social, spiritual, intellectual, emotional, educational and physical needs and interests of our residents. Works closely with residents, family members, volunteers, facility staff and community representatives.

Job Summary:

Responsible for assisting and supporting dietary staff while managing dietary department within established company policies and state and federal regulations. Responsible for fiscal operations in dietary department such as budgeting, planning and accounting for dietary services. Assist in hiring and training dietary personnel. Coordinates dietary services with disciplinary team to provide an overall person centered care in the nursing facility environment. Responsible for providing healthy, nutritious and attractive dietary meals to residents and visitors while meeting special dietary requirements. Monitoring dietary activity to assure a safe working environment.

Job Summary:

Employee to care for physical and emotional needs of residents in an Americare skilled or assisted living facility. Employee provides residents with direct care to assure quality of life in a home like environment while offering additional support to family and visitors. Maintains professional behavior while functioning as an interdisciplinary team member meeting state and federal guidelines.

Job Summary:

Employee to care for physical and emotional needs of residents in an Americare skilled or assisted living facility. Employee provides residents with direct care to assure quality of life in a home like environment while offering additional support to family and visitors. Maintains professional behavior while functioning as an interdisciplinary team member meeting state and federal guidelines.

Job Summary:

Employee to care for physical and emotional needs of residents in an Americare skilled or assisted living facility. Employee provides residents with direct care to assure quality of life in a home like environment while offering additional support to family and visitors. Maintains professional behavior while functioning as an interdisciplinary team member meeting state and federal guidelines.