Sales, Marketing & IT jobs

Job Summary:

Consistently close new business in order to grow or maintain census for 5 communities. This process begins with identifying the sales needs of each facility by establishing the metrics necessary to reach 100% occupancy.

The facility’s sales need are assessed on a monthly basis and reviewed weekly by the administrator and the facility sales representative. The sales representative’s time and effort will be directed toward a combination of lead-generating and prospect management activities. These sales activities include: lead generation through setting appointments with influencers in the community, executing one-on-one sales calls to influencers in the community, setting first appointments with new leads, discovering the prospect’s needs, establishing next steps that are time and date specific and make sense to the prospect, making recommendations that make sense to the prospect and seeing the prospect through to admission.

Critical Functions and Success Factors:

In order to be successful and reach the objective of the position, compliance with the following activities and reporting will be expected:

1. Analyze the sales needs of the facility

• Evaluate the number of leads necessary to generate the needed number of admissions month to month to either achieve or maintain full occupancy.
• Understand the average selling cycle in a particular facility, evaluate the time averages required to move generated leads through the sales process (from initial inquiry, to first appointment, to 25%, 50%, 90% and closed)
• Reporting: Responsible for gathering necessary data in order for the administrator and sales representative to determine course of action.
• Compliance: Understands how to analyze the necessary selling activities that need to take place at a particular facility in order to achieve full occupancy and communicates a plan to execute those activities to the administrator.

2.Generate Leads

• Ensure that enough contacts are made with influencers and referral sources within a particular community to create the needed number of leads required to achieve full occupancy.
• Sales calls to community influencers and referral sources will be made through one-on-one fact to face meetings. The sales representative will participate in pertinent networking events and community education programs in order to secure more appointments with potential referral sources.
• Evaluate the effectiveness of sales calls made in the community by tracking resulting referrals made by those contacts and adjust efforts accordingly.
• Reporting: Responsible for reporting number of executed referral source sales calls each week. Also reports the number of networking/marketing activities and the number of potential referral sources identified.
• Competency: The objective of sales calls to referral sources will be to inspire confidence to recommend the facility’s services to those looking for care outside the home. The referral source should understand this objective and agree to it in order for the meeting to be considered a success.

3.Prospect Management

• Perform or ensure performance of needed follow-up on new and existing prospects at a facility and continue moving prospects through the sales process through one-on-one discovery in order to secure the admission.
• Keeps accurate sales notes on each active prospect complete with date/ time specific new step.
• Ensure that each prospect is placed in the correct category of the sales activity board by complying with definitions within each category (continuance, new lead, FA, 25%, 50%, 90%, closed.)
• Secures agreed upon next step/agenda with all leads in active columns (25%, 50%, 90%)
• Directs the necessary effort to develop relationships with prospects considered in continuance in order to secure a date and time next step when it makes sense for the prospect to do so.
• Validate prospects to determine when to drop as invalid or non-qualified.
• Reporting: Responsible for reporting what has started and what has moved in the facility’s sales effort each week on the sales activity board.
• Competency: Effectively moves valid prospects through the sales process from initial inquiry through first appointment, through 25% to closed, 50% to closed, 90% to closed and closed. Is complaint with definitions of sales board common language and has a date/time specific next step with all active prospects.

4.Non Selling Activities: Non- selling activities should occupy no more than 20% of the sales representative’s time. These non-selling activities include:

•  Travel to / from referral source sales calls and prospect home visits
• Relationship building with facility management / staff
• Staff education in the area of inquire handling
• Required corporate training / meetings

Job Summary:

Drive vehicle for the purpose of transporting residents to determined destination while offering assistance and support. The Transportation Aide is entrusted with the responsibility of caring for residents during this process while demonstrating compassion, honesty, integrity, respect. The individual is to provide responsible healthcare and supervision of the residents in your care.

Critical Functions:

Full or part time. Delegated the administrative authority, responsibility and accountability necessary for carrying out assigned duties. Responsible for providing assistance /escorting residents traveling to and from determined locations such as medical providers for care and or outings. Providing safe travel by driving in a safe and responsible manner in accordance with all laws and providing safety for the resident by using safety equipment properly such as lifts, seatbelts, securing wheelchairs gait belts and using proper body mechanics. Demonstrate awareness of procedures in the event of any type of accident or injury.

Job Summary:

Keeps nursing facility, surrounding buildings and grounds in clean and orderly condition and tends furnace, air-conditioner, and boiler to provide heat, cool air, and hot water for residents, performing any combination of following duties: Sweeps, mops, scrubs, and vacuums hallways, office space etc. Regulates flow of fuel into automatic furnace. Empties trash and garbage containers. Maintains building, performing minor and routine painting, plumbing, electrical, wiring, and other related maintenance activities, using hand tools. Replaces air-conditioner filters. Cautions residents and staff regarding complaints of excessive noise, disorderly conduct or misuse of property. Notifies management concerning need for major repairs or replacements to lighting, heating, and ventilating equipment. Cleans snow and debris from sidewalk and grounds. Mows lawn, trips shrubbery, and cultivates flowers, using hand tools and power tools. Post signs to advertise vacancies and shows empty rooms to prospective residents or families if necessary.

Critical Functions:

Full or part time. Maintain the proper functioning of all mechanical equipment and systems necessary to the continuing operation of routine maintenance, preventive maintenance and general upkeep of the facility, its furnishings, equipment and grounds.

Job Summary:

Assists in preparing and serving food to residents, family members, visitors and staff in the nursing home setting. Assures accuracy when serving specific diets to residents. Works toward providing home like environment and person centered care from the dietary department. Works with other dietary staff in keeping the dietary setting clean and sanitary as well as a safe working environment.

Job Summary:

Responsible for planning, organizing, and implementing an activity program designed to meet the social, spiritual, intellectual, emotional, educational and physical needs and interests of our residents. Works closely with residents, family members, volunteers, facility staff and community representatives.

Job Summary:

Assists in preparing and serving food to residents, family members, visitors and staff in the nursing home setting. Assures accuracy when serving specific diets to residents. Works toward providing home like environment and person centered care from the dietary department. Works with other dietary staff in keeping the dietary setting clean and sanitary as well as a safe working environment.

Job Summary:

Assists in preparing and serving food to residents, family members, visitors and staff in the nursing home setting. Assures accuracy when serving specific diets to residents. Works toward providing home like environment and person centered care from the dietary department. Works with other dietary staff in keeping the dietary setting clean and sanitary as well as a safe working environment.

Critical Functions:

Full or part time. Responsible for assisting in preparing and serving meals in the nursing home setting. Serving correct diet to resident and providing a home like environment or person centered care. Works with dietary staff in keeping the dietary department clean and sanitary as well as a safe working environment.

Job Summary:

Assists in preparing and serving food to residents, family members, visitors and staff in the nursing home setting. Assures accuracy when serving specific diets to residents. Works toward providing home like environment and person centered care from the dietary department. Works with other dietary staff in keeping the dietary setting clean and sanitary as well as a safe working environment.

We are looking for a Personal Support Worker who has their current PSW Certificate, availability to work days, evenings, nights, weekends, has the ability to work independently as well as part of a team, well-developed interpersonal skills, excellent organizational skills, effective problem-solving and conflict management skills, ability to work well within a changing environment, demonstrated appreciation for customer service, and current CPR certificate. Must be able to lift, transfer and assist residents.

We are looking for a Personal Support Worker who has their current PSW Certificate, availability to work days, evenings, nights, weekends, has the ability to work independently as well as part of a team, well-developed interpersonal skills, excellent organizational skills, effective problem-solving and conflict management skills, ability to work well within a changing environment, demonstrated appreciation for customer service, and current CPR certificate. Must be able to lift, transfer and assist residents.

We are looking for Personal Support Workers who have their current PSW Certificate, availability to work days, evenings, nights, weekends, have the ability to work independently as well as part of a team, well-developed interpersonal skills, excellent organizational skills, effective problem-solving and conflict management skills, ability to work well within a changing environment, demonstrated appreciation for customer service, and current CPR certificate.

Posting will remain open until all positions are filled

The PSW - Personal Support Worker - provides personal support and homemaking services to individuals and families in the home within the framework of Carefor policies, procedures, standards and quality & risk management. They Collaborate with all members of the health care team to meet the needs of individuals and attain their optimal level of independence and well being.

We provide a comprehensive benefit program which includes a defined pension plan with company match, health and dental and illness/disability plans.  Carefor Health & Community Services recognizes the importance of education and focuses on promotion of continuing education courses

The Personal Support Worker (PSW) provides personal support and homemaking services to individuals in the home within the framework of Carefor policies, procedures, standards and quality & risk management. The PSW collaborates with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and well being.

Qualifications:

• Personal Support Worker Certificate
• Current Standard First Aid Certificate, required
• Current CPR level C Certificate, required

Experience:

• Experience working with elderly or ill individuals, preferably in a community setting
• Experience in handling confidential information

• Primarily focused on sales activities outside the community by making sales calls to potential residents, referral sources and other resources.
• Work with the Executive Director and the Regional Sales Manager to develop and implement a rolling 90 day Sales and Marketing Plan.
• Meet or exceed weekly company/community sales standards.
• Produce a weekly sales forecast.
• Respond to telephone inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties.
• Work with the Executive Director and the Regional Sales Manager to facilitate training and continuous in servicing for all community staff that may have occasion to field an inquiry call or conduct a walk-in or scheduled tour.
• Work with all departments to support the sales effort through coaching and training in the community.
• Accurately maintain the community’s Customer Relationship Management database by collecting and entering information about new inquiries and recording consistent and appropriate follow up communication with inquiries and prospective residents.
• Accurately maintain the Organizational and Contact libraries in the community’s Customer Relationship Management database by entering information about new potential referral sources, updating information about current referral sources and keeping detailed accounts of appointments with individual referral source contacts.
• Develop and maintain relationships with any and all potential referral sources and conduct on-going field visits.
• Qualify prospective residents, effectively matching our services to their needs thus maximizing move-in potential.
• Qualify all current and potential referral sources, effectively matching our services to their needs, thus maximizing referral potential.
• Research and maintain current information on local competition and new services and competitors entering the marketplace.  As requested, gather specific market/competitive information and report findings to Regional Sales Manager, the Executive Director and the Business Analysis team at the support center.
• Accurately track move-ins, move-outs and quantity vs. quality of referral activity, determining appropriate follow up actions.
• Assist the Executive Director in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable.
• As necessary, assist the Management Team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with company policies and appropriate State Licensing regulations.
• Provide regional management with necessary paperwork and reports to actively monitor sales efforts.
• Attend and participate in core Atria sales training events and maximize techniques to grow census/revenue.
• Provide opportunities for greater community members and prospects to visit and tour the community by promoting appropriate special events.
• Serve as a resource by educating and providing information to those who advise seniors on health and alternative living options.
• Manage and monitor community marketing budget. Operate within established budgetary guidelines and according to current community census.
• May perform other duties as assigned. 

Lift lives for a living.

Thank you for your desire to become a prospective Community Managers. Even if there are currently no openings in your desired location, we would love to hear from you. We’re always looking to connect with compassionate, dedicated individuals with the unique skills and attitude to become Community Managers at Holiday Retirement. With our many communities throughout the U.S., great opportunities are opening up all the time. Take a look below at the qualifications and rewards of being a Holiday Retirement Community Manager. Then submit your information through this posting. We’ll be able to answer any questions you might have about this great opportunity. We’ll also be able to quickly share with you any needs that may arise so that you’ll be on the inside track for future openings.

Community Managers

Are you looking for a more deeply satisfying career?  Are you interested in the opportunity to work with your spouse, partner or best friend?  Would you like to be able to make the most of your drive, dedication and compassion as you serve those who have already spent their lives serving others?

At Holiday Retirement, we have rewarding opportunities for couples or partners to manage our award-winning retirement communities. You and your partner will be able to honor our seniors by fostering a positive, supportive independent living environment as you oversee the community’s day-to-day business operations. In addition, with two couples at each property, you’ll have other committed individuals with you to share the responsibilities.

The unique rewards we offer…

Though this can be a challenging role, the rewards can be immeasurable. In return for your valuable contributions to our residents, you’ll gain the deep satisfaction that comes from helping seniors transition into a more fulfilling stage of life. In addition, we’re proud to provide you with a wide variety of benefits only Holiday Retirement can offer, including:

• Free Apartment – An on-site, rent-free apartment and paid electricity, water, cable and more
• The Holiday Lifestyle – Enjoy three chef-prepared meals a day, plus housekeeping and linen service
• Full Health Benefits – Including medical, dental and vision
• 401(k) – A plan to enhance your long-term financial well being
• Paid Vacation and Travel Program – Stay at any of our 300+ communities across North America absolutely free
• A Competitive Compensation Package – That includes an attractive salary and bonuses
• A Comprehensive Three-Week Training Program – So you are well-prepared to take on this important new role in your career