Arnprior jobs in senior homes and assisted living facilities

As a Concierge your typical day will impact in the following ways:

• Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
• Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
• Greeting all visitors to the building and ensures that their needs are addressed ina pleasant and unhurried fashion and conducts mini tours in accordance withpolicies and procedures.
• Providing clerical and computer support to all managers as requested.
• Completing required records to support cash transactions related to the sale ofguest and team member meal vouchers / tickets.
• Performing other duties as assigned.

As a Concierge your typical day will impact in the following ways:

• Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
• Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
• Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
• Providing clerical and computer support to all managers as requested.
• Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

JOB SUMMARY:

The Director of Wellness is accountable to the General Manager for the supervision of optimum care services based on legislative requirements, the organization standards, policies and procedures and the facilitation of the annual staff development program.

RESPONSIBILITIES:

• Ensure resident care needs are assessed; plan of care developed and determine corresponding care fees and staffing requirements as applicable. 
• Monitors all resident incidents and directs staff regarding interventions to prevent reoccurrence as applicable.
• Responsible for recruitment, selection, orientation, development and performance management of Guest Attendants, Uncertified Care Providers and Registered Practical Nurses.
• Develop professional and collaborative relationships with hospital staff, participate in marketing outreach such as presentations on wellness services and aging in place philosophy and interviews prospective residents and conducts assessments to determine suitability for admission.
• Participates in the preparation of the Department budget and administers the approved budget within established parameters.
• Performs other duties as assigned.

RESPONSIBILITIES:

• Ensure resident care needs are assessed; plan of care developed and determine corresponding care fees and staffing requirements as applicable.
• Monitors all resident incidents and directs staff regarding interventions to prevent reoccurrence as applicable.
• Responsible for recruitment, selection, orientation, development and performance management of Guest Attendants, Uncertified Care Providers and Registered Practical Nurses.
• Develop professional and collaborative relationships with hospital staff, participate in marketing outreach such as presentations on wellness services and aging in place philosophy and interviews prospective residents and conducts assessments to determine suitability for admission.
• Participates in the preparation of the Department budget and administers the approved budget within established parameters.
• Performs other duties as assigned.

Reporting to the Director of Health & Wellness, the Registered Practical Nurse (RPN) is responsible for providing planned, patient-oriented, goal-directed nursing care in accordance with the provincial standards of care.

Key Responsibilities

• To work as a member of the inter-professional team as described by Revera’s Professional Practice Model applying the person centered approach to care;
• To complete and ensure resident’s clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as required;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To assist with scheduling of resident’s care conferences and participate in conferences where applicable;
• To work closely with the Director of Health & Wellness to facilitate resident’s move in, move out and transfers;
• To provide direct resident care and medication/ treatment administration and document care in compliance with regulatory and Revera Resident Care standards and policies and procedures;
• To process the orders and safe keep drugs and narcotics and administer in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide resident/family education;
• To plan, coordinate, manage & evaluate the resident’s care plan working with the resident/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To coordinate nursing team’s resident care assignments to ensure efficient and timely delivery of services to residents;
• To respond to and manage significant changes in resident’s condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To coordinate emergency response in the absence of Director of Health & Wellness/ Executive Director;
• To respond to resident/family concerns and ensure appropriate action taken and or concern communicated to Director of Health & Wellness/ Executive Director and other departments;
• To follow and assist the Director of Health & Wellness in the coordination, implementation and monitoring of Infection Prevention and Control , Health and Safety and Clinical Programs and Quality/Safety Plans for the Nursing Department;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other duties as assigned.

Reporting to the Director of Environmental Services, the Laundry Worker is responsible for the collection, sorting, washing, repair and delivery of Resident’s laundry.

Key Responsibilities

• To assist in the collection and sorting of soiled personal clothing and linens and pre- treat stains as required;
• To load and unload washers and dryers ensuring that proper settings are used and that chemical supplies are at an appropriate level;
• To inspect soiled linens or personal laundry and complete any required repairs, e.g. rips, tears, buttons;
• To fold , segregate and stack linens and residents' clothing and ironing as required;
• To deliver linens and clothing to appropriate areas;
• To adhere to established facility policies and procedures, including safety rules and safe working practices;
• To complete documentation as required according to facility policy/job routines;
• To be aware of the Resident Rights & Responsibilities and endeavor to respect and promote it;
• To attend in-service training as required in order to better serve the needs of the residents;
• To attend staff meetings as required to be aware of changes in Residence that have taken place;
• To participate in the Quality Improvement Program;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.