The Opportunity
Are you passionate about making a difference? Join us as an Office Manager in our vibrant Long Term Care community to help run the behind the scenes business operations. Your experience wearing multiple hats and managing multiple priorities will help ensure all administrative and financial activities are completed with a high level of accuracy. Your daily activities will help contribute to a greater experience for our employees, residents and families.
In this role you will be focused on:
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Ensuring compliance of regulatory and internal standards based on applicable policies and legislation
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Engage with residents and their families to meet their needs through various administrative processes
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Ensuring privacy and confidentiality as the gatekeeper of employee and resident records and files
What You Will Do:
Collaborate – You will engage with all departments at the site to gather, administer and assist in various processes to support the site employees and residents
Manage – Effectively manage billing system and resident’s accounts to ensure invoices are promptly paid
Comply – with required company policies and applicable Long Term Care legislation
Lend a Helping Hand- You are able to juggle a variety of responsibilities and tasks on a day-to-day basis
Cultivate – Promote an environment that provides optimal efficiencies and superior service for residents, families and stakeholders
Respond with HEART- Hear, Empathize, Acknowledge, Respond, Thank