London jobs in senior homes and assisted living facilities

A day in the life of a Registered Practical Nurse:

As the Registered Practical Nurse you are responsible for providing direct nursing care to residents, including providing direction and guidance to residents in the provision of activities of daily living and programs developed to enhance the psychological, social, spiritual and recreational needs of residents.

As the Resident Care Partner you are responsible for assisting residents with activities of daily living, including personal, physical, psychological, social, spiritual, and recreational needs. 

Key Responsibilities:

• Maintains competency including the ability to interpret current applicable standardized assessment tools such as the interRAI CHA.
• Completes client assessments in the home using conversation based methodology.
• Develops and conducts a comprehensive therapeutic rapport.
• Utilizes technology in the home to complete comprehensive assessments.
• Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
• Develops a comprehensive care plan (interpreting the CAPs and care planning).
• Facilitates access to client identified services to support the care plan and goals.
• Makes referrals to community and health resources as required
• With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
• Monitors client progress and adjusts care plans as required
• Reviews client care plan expenditures and supports clients to manage within the budgets
• Accesses and reviews assessment via the IAR (integrated assessment record).
• Collects and reports relevant data to Manager when necessary.
• Adheres to the prescribed privacy policies and standards for Community Support Service agencies including VON.
• Positively and professionally represents all CSS agencies and service providers.

Job Summary: 

You will provide safe, client-centered health care in the Health Clinic using the nursing process, scope and standards of clinical practice established by VON and the College of Nurses of Ontario and principles of quality management. You have the opportunity to contribute to VON’s responsibility for developing programs to meet community health needs.

Responsibilities:

• Provide and manage high quality, appropriate and cost effective nursing care to all individuals and/or families in the clinic who are assigned to their care
• Responsible to teach and delegate tasks and functions to different levels of workers and to family members and others in accordance with the standards and scope of practice as determined by VON and the College of Nurses of Ontario
• Comply with all standards, policies, procedures and legislative requirements
• Participate as a member of the health care team in relevant committees and working groups

A day in the life of a Dishwasher-Cook’s Helper:

Under the direction of the Sous Chef, you will be responsible for the cleanliness of all kitchen equipment and utensils. You will support the cooks with meal preparation and presentation. You will clean and sanitize all kitchen equipment and utensils, including floors, walls, and storage rooms, and assist with meal preparation and presentation, according to established methods and guidelines.  You will support the kitchen team and contribute to the fine dining standard for food quality and presentation; promote health and safety in the workplace, ensuring compliance with health and safety legislation; and support all staff to recognize and prevent unsafe acts in the workplace.

Key Responsibilities

• Assist in the planning, organization and implementation of meaningful programs for the residents, in collaboration with the Recreation Manager & Executive Director;
• Assists with the maintenance of appropriate department records including assessments, evaluations of planned programs detailing individual participation, charting;
• Maintains effective communication and good human relations with residents, families, volunteers and staff of other departments, keeping them informed of current and upcoming events;
• Attends in-service education in order to keep informed of current trends in the total care of the elderly;
• Participates in team meetings to plan programs with residents' interest in mind;.
• Facilitating residents to scheduled and pre-arranged outings;
• Assisting with assessment of individual resident activity levels;
• Preparing, carrying out and evaluating daily activities;
• Assisting with meal services as required;
• Other duties as assigned.

The Opportunity

Join us as  leader with strong values to make a difference in the lives of employees and residents. The Executive Director leads the overall people and operations management at the Retirement Community.  Leverage your team leadership skills to engage managers and employees in providing a high standard of service and value to our residents, built on strong relationships and operational excellence.

In this role you will be focused on:

• Attracting, developing, and retaining a highly engaged team of managers and employees
• Creating a compelling, relationship-based resident experience
• Ensuring safe, quality care for all residents
• Consistently achieving sales, operational, financial and compliance metrics
• Building strong relationships with resident families, community stakeholders, and government organizations

What You Will Do: 

Lead – Hire, coach, and develop a team of dedicated managers and employees who provide consistently high standards of service and resident care.

Manage – Effectively manage all department operations, fiscal resources, and collective agreement requirements.

Engage – Build relationships and welcome feedback for goal achievement and continuous improvement from employees, residents, and families.

Comply – Consistently implement policies and procedures as required by the company, union and applicable legislative/regulatory organizations.

Achieve – Meet or exceed established targets for employee engagement, resident satisfaction, internal/external audits, occupancy, and net operating profit.

Cultivate – Build strong relationships and a consistent brand among community members, future prospects, regional teams, external vendors and legislative regulators.

Responsibilities:

• Work as part of the Service Delivery team in the intake of new clients, and the planning and maintenance of client visits and service records
• Liaise with funders, clients and the care team in the community regarding services and information and is the first point of contact for all incoming service requests
• Coordination of service providers schedules and updates
• Receive and process referrals and updates and responds to phone inquiries from community, customers, clients, doctors, service providers and other agencies
• Coordinate all standardized data input, triaging of calls and information
• Work closely with frontline nurses, supporting their day to day needs
• Other duties/task as assigned by Manager

Responsibilities:

• Provide and manage high quality, appropriate and cost effective nursing care to all individuals and/or families in the community who are assigned to their care
• Responsible to teach and delegate tasks and functions to different levels of workers and to family members and others in accordance with the standards and scope of practice as determined by VON and the College of Nurses of Ontario
• Comply with all standards, policies, procedures and legislative requirements
• Participate as a member of the health care team in relevant committees and working groups

If you are looking for an exciting position working with a dynamic team, you must apply now!
We are a Retirement Home Regulatory Authority (RHRA) licensed Senior Living Residence of 75 residents located near downtown London. We are a non-unionized work place.

The Client Service Specialist primary function is to process referrals by admitting the client on the system, establishing ongoing service and setting up the client file and communication lines with the client. Accurately and precisely schedule and allocate client service staff to meet the needs of Revera's clients/patients while demonstrating excellent customer service and front line communication skills, executing with absolute precision.

Key Responsibilities

• Intake of all referrals/service changes from multiple sources
• Fill and schedule shifts through the availability and allocation of qualified staff with skills to match client needs.
• Enter service codes and pay rates with absolute precision.
• Communicate changes in staff hours/days to clients and referral sources and advise staff of changes in service schedules.
• Maintain and update GoldCare client and employee files including discharges.
• Manage client and employee service changes, availability and overtime
• Tracking all client and staff concerns, complaints and compliments electronically when supervision staff is not on site
• Provide exceptional customer service to current clients and prospective clients by responding to issues and resolve scheduling problems.
• Run weekly reports as stated in each branch and take appropriate action based on the data.
• Confirmation of employee schedules and travel time.
• Monitor telephony records and reconcile errors
• Investigate billing rejections and follow up according to branch process
• Work in compliance with the provision of the Occupational Health and Safety Act. Refer to addendum for specific responsibilities

Reporting to the Nursing Supervisor, the RPN is responsible for providing planned, patient-oriented, goal-directed nursing care in accordance with the provincial standards of care.

Key Responsibilities

• To work as a member of the inter-professional team as described by Revera’s Professional Practice Model applying the person centered approach to care;
• To complete and ensure client’s clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as require;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To participate in conferences where applicable;
• To provide direct client care and medication/ treatment administration and document care in compliance with regulatory and Revera Home Health standards and policies and procedures;
• To process the orders and ensure proper administration of drugs and narcotics in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide client/family education;
• To plan, coordinate, manage & evaluate the client’s care plan working with the client/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To respond to and manage significant changes in client’s condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To coordinate emergency response in the absence of the ED;
• To respond to client/family concerns and ensure appropriate action taken and or concern communicated to Supervisor and other team members;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other duties as assigned.

Reporting to the Executive Director of the home, the Director of Care is responsible for planning, directing, coordinating and supervising the overall nursing program for residents within the home.

Key Responsibilities

• To facilitate and promote the interdisciplinary approach within the home through the Nursing, Dietary, Activation, Environmental Service and Administrative Departments
• To review all resident applications for admission to determine appropriate level of care; assist with processing of admission and discharge papers
• To implement and monitor control and safekeeping of drugs and narcotics supervise the drug administration program including the administration of medication by all registered staff
• To direct and monitor the maintenance of health care records to ensure compliance with regulations and quality care for the resident
• To participate in Care Conferences as appropriate, meet with residents/family to resolve problems/ concerns/complaints
• To assist the Executive Director by collaborating with the Medical Advisor to ensure that medical attention and records are in compliance with regulations
• To hire, orient, schedule To assist the Executive Director in ensuring staff are knowledgeable about Resident Bill of Rights and Health and Safety Standards
• To monitor and review resident care staff compliance with all facility policies and procedures, including safety rules and safe working practices
• To comply with all relevant Provincial and Federal Acts and Regulations
• To assist the Executive Director with budget preparation and implementation for the Nursing Department
• To participate in the review process by regulatory bodies
• To investigate complaints
• To co-ordinate and monitor the Infection Control Program for the Nursing Department
• To assume administrative duties as required in the ED’s absence
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
• To complete all other duties as assigned
• Supervise and evaluate the performance of nursing personnel; including use of disciplinary process in conjunction with Executive Director.